The successful candidate will be required to utilise a number of IT systems on a daily to ensure streamlined and effective care for service users. You will possess good organisational skills, be able to cope with the unpredictable and fast pace of emergency health care and be able to contribute to the development and flexible working arrangements within the team. The Ward Clerk within the medical Same Day Emergency Care is integral to the smooth and streamlined running of this very busy department, acting as both reception to welcome service users and answering telephone queries from a variety of patients, relatives and from other health care professionals. The Ward Clerk also provides administrative support to the clinical staff on duty to ensure that patient are booked onto IT systems in a timely manner. The Ward Clerk also ensures that required investigations, correspondance and other essential components are arranged and communicated with patients, their carers and the clinical team. To ensure single point of access to clinical records the ward clerks prepare clinical documentation ready for scanning so that all clinicians within CDDFT can access clinical records.