Urban Sleep began its journey in 2010, growing from student accommodation predominantly based in Liverpool to managing a portfolio of over 1400 new homes and continuing to grow across PBSA and PRS sectors. As an experienced property lettings and management company, we are proud to develop high quality homes in safe and attractive locations across the North West. We look after our properties from design to delivery and are continually improving to ensure that our homes, whether student or privately rented continually exceed expectations. Reporting directly to the Operations Manager, we are now looking to recruit a Sales & Marketing Executive for our Head Office based in Liverpool. Key aspects of this exciting and challenging role include: CUSTOMER SERVICE Serve as the first point of contact for lettings enquiries, understanding prospective tenants' needs and recommending the most suitable apartments/communities. Offer expert advice and guidance, providing tailored recommendations to both direct and speculative enquiries. Deliver exceptional customer service, ensuring a seamless and positive experience for prospective tenants by addressing questions and concerns promptly and professionally. LEAD GENERATION To identify and reach out to potential tenants through various channels, including social media, university partnerships, local marketing. Oversee our Rightmove adverts to ensure relevant, clear and correct. SALES PRESENTATION As appropriate, to support the property team in conducting property tours. To prepare presentations that showcase the accommodation, highlighting features, amenities and benefits of living with Urban Sleep. RELATIONSHIP BUILDING Collaborate with property teams to build and maintain strong relationships with students, parents, and university representatives, ensuring a clear understanding of their needs and preferences. Support property teams as needed by assisting at reception desks, fostering positive relationships with current residents, and ensuring a welcoming environment. MARKET RESEARCH Analyse market trends and competitor offerings to inform pricing strategies and optimize marketing campaigns. Develop engaging promotional materials, online content, and targeted campaigns to attract students to Urban Sleep. NEGOTIATION & CLOSING Where appropriate, handling tenancy negotiations and converting enquiries into signed leases. Manage the process from Enquiry throughout to Move in, support from Property Managers as and when needed. QUALIFICATIONS & EXPERIENCE Demonstrable experience in sales is crucial to this role, in addition to: Great IT skills: Excel, Word, Outlook Previous experience working with booking software Previous experience in hospitality/lettings Excellent verbal and written communication skills A mature, positive attitude Professional presentation Ability to provide excellent customer services to clients and colleagues alike Ability to work in a fast-paced environment. SALARY £27,000.00 plus bonus WORKING HOURS 40 hours per week BENEFITS OF JOINING US In return we offer a highly competitive benefits package to include: Annual Leave 25 days excluding Bank Holidays Free Parking Referral Scheme Eye Care Scheme Rental accommodation staff discount Exclusive staff discounts to Hope Street Hotel & Spa Exclusive staff discounts to School Lane Hotel Exclusive staff discounts at Beers Timber & Building Supplies Exclusive offers at 92 Degrees available via the app; or 20% of everything (instore and online) at 92 Degrees Access to car salary sacrifice scheme Access to workplace nursery scheme Access to Cycle to Work Scheme Access to Gym Membership Scheme FURTHER INFORMATION For further information on the Carpenter Group of companies, to see who we are and what we do and to meet our teams, please visit our websites: carpenterinvestments.squarespace.com l7architects.co.uk carpenterbuild.co.uk urbansleep.co.uk TO APPLY Please submit your CV outlining how your skills and experience match the requirements of the role. Please note that only shortlisted candidates will be contacted. Thank you for interest in joining Urban Sleep. Urban Sleep is an equal opportunities employer. ADZN1_UKTJ