About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here, making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information, and specialist nurses are here to support you whenever you need it. Dedicated campaigners are fighting for the best possible treatment, services, and care for anyone affected by breast cancer.
About the role
Here for You is Breast Cancer Now’s personalised referral route to all of our services. We’re expanding our team due to demand and to continue to ensure patients get calls within service level agreements, providing timely and trusted information and support to people diagnosed with breast cancer. This involves responding to safeguarding issues, collecting data, and delivering excellent information on the phone.
We have 2 vacancies to work within our Here for You team. These roles are responsible for making initial and follow-up calls to primary and secondary breast cancer patients. They also involve collaborating with colleagues focusing on the Here for You expansion and integration, as well as working with colleagues across the primary services, secondary services, and personalised support services. They will also liaise with our Helpline team.
About you
We’re looking for enthusiasm and strong communication skills (especially on the phone) from candidates who have experience working in a fast-paced and people-facing environment. The right candidates will provide quality phone calls and be willing to adapt and innovate. We’re looking for team players who understand the importance of co-production and are motivated by providing information to breast cancer patients. You’ll bring excellent verbal and written communication skills and thrive on creating an inclusive work environment while working across multiple teams.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
These roles can be primarily based in either our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. Please refer to the essential criteria on the person specification and provide as much information as you can with examples to demonstrate how and where you meet the criteria. If you have any immediate questions, please email Recruitment@breastcancernow.org.
Our commitment to equity, diversity, and inclusion
We’re committed to promoting equity, valuing diversity, and creating an inclusive environment for everyone who works for us, works with us, supports us, and who we support.
Closing date: Thursday 13 March 2025 at 09:00 am
Interview date: Monday 24 March 2025 or Tuesday 25 March 2025
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