SeniorNetwork Support Engineer
Permanent
CareerLevel 5
Location:Canada, Calgary/Edmonton
$50,000 - $55,000
Areyou an experienced IT professional looking for your next exciting role?
Whowe are:
We’renot just talking about making a difference, we’re making it happen. We generatedispatchable, renewable power and create stable energy in an uncertain world.Building on our proud heritage, we have ambition to become the global leader insustainable biomass and carbon removals.
You’llbe joining our teams of practical doers, future thinkers and businesschampions. We’re enabling a zero carbon, lower cost energy future for all, andworking hard to decarbonise the planet for generations to come.
Aboutthe role
You’llbe responsible for providing technical network support within the Drax NetworkTower. Maintaining the network infrastructure across Drax Sites (Globally) butwith specific focus on Canadian sites. You’ll be resolving incidents, dealingwith service requests, patching, and supporting project related workstreams
* Responsibilitiesfor this role will also include, but not limited to
* Responsible diagnosing and resolving network related issues (incidents and requests)
* Responsible for maintaining the LAN and WAN Networks across multiple locations Globally
* Responsible for managing 3rd party suppliers as required to maintain LAN / WAN services.
* Responsible for day-to-day operation and support of the Network infrastructure including Cisco (Switches, Routers), Palo Alto (Firewalls, Panorama & Prisma Access) and Meraki wireless systems
Responsible for day-to-day operational management & support of the Drax Global SASE / SDWAN network (Velocloud / Zscaler)
* Responsible for day-to-day operation and support of virtual networking elements within Public Cloud (AWS & Azure) including routing, Firewalls and WAF
* Provide Network technical support for various business and internal driven projects and workstreams ensuring that the deliverables and milestones are met.
* Follow the change controls, incident management processes and policies as defined by the company.
* Maximize network performance by monitoring, troubleshooting problems and outages.
What you’llhave…
* Minimum of 3-5 years’ experience working in a network technical support function at 3rd line level.
* Minimum CCNA (certified or able to demonstrative technical hands-on knowledge at that level
* Hands on experience configuring / supporting Cisco switches (IOS, IOS-XE, Nexus) and Cisco Routers
* Hands on experience configuring / supporting firewalls (Palo Alto Firewall experience is desirable)
* Experience working with Velocloud SDWAN and / or Zscaler ZIA / ZPA would be desirable
* Excellent ability to plan and prioritise own workstreams and deliver to SLAs and tight deadlines.
* Proven ability to operate in a pressurised situation and successfully handle multiple priorities.
* Excellent communication skills enabling interaction with all levels of the business (including written and oral communication where appropriate)
Rewards andbenefits:
As you helpus to shape the future, we’ve shaped our rewards and benefits to help youthrive and support your lifestyle. If successful in this role you’ll get:
Competitive Benefits Plan with no waiting period
RRSP Matching Plan
ESPP Program
EFAP with Telemedicine Services
Employer Provided Access to Health and Financial Apps
We’recommitted to making a tangible impact on the climate challenge we all face.Drax is where your individual purpose can work alongside your career drive. Wework as part of a team that shares a passion for doing what’s right for thefuture. With Drax you can shape your career and a future for generations tocome.
Together, wemake it happen.
Diversity,equity and inclusion are fundamental to the values we hold. No matter your roleor location in Drax, we’re committed to fostering an environment where everyonefeels valued and respected. Regardless of race, ethnicity, gender, sexualorientation, religion, ability or background, we encourage everyone at Drax tocontribute their perspectives and talents.
How to apply:
Think thisrole’s for you? Click the ‘apply now’ button to begin your Drax journey.
If you want to find out more about Drax, check out our LinkedIn page to see ourlatest news.
We understandthat you may have some additional questions about the role. If you’d like tohave a confidential chat to discuss the role in more detail, please emailcareers@drax.com
Please notethat, in certain situations, the company may pay at a rate outside of the bandfor this role, where appropriate. Such a decision would take into account thecandidate’s experience, skills and other relevant factors.
Theadvertized salary range relates to British Columbia and we provide it inaccordance with the BC Pay Transparency Act. We recognize, however, that marketforces often drive salaries in candidates’ home locations. Accordingly, thesalary range may not apply outside British Columbia.
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