As a Healthcare Support Worker (HCSW) for inpatients, you will undertake duties such as personal care and nutritional support to promote comfort and dignity for our patients with palliative care needs in accordance with the patients care plan.
You will usually work from one site but should be flexible to work across various locations when needed. This adaptability is key to ensure that every clinical team receives the necessary support.
Main duties of the job
We are looking for someone who will:
* Have excellent team working skills, whilst also having the ability to work independently
* Be a great listener and have effective communication and interpersonal skills
* Be supportive of patients, relatives and carers
* Develop and maintain knowledge and skills relevant to the role
* Want to go the extra mile for our patients.
To do the role you will need:
* NVQ 2 and 3 or willing to work towards
* Evidence of further education
* IT literate or working towards
* Empathy for the Hospice, and alignment with the charity's values
Job responsibilities
Duties, Responsibilities and Key Results
* Provides care for patients with palliative care needs in accordance with the patients care plan.
* Communicates with patients, carers, and health professionals in a professional and appropriate manner; whilst being aware of when the matter is to be forwarded to a trained member of staff.
* Recognises changes in symptoms and conditions and notifies other health care professionals as necessary.
* Attends to the basic hygiene, toiletry and feeding needs of the patient, whilst reporting any concerns or conditional changes to a trained member of staff.
* Provides support to patients, carers, or family members.
* Cares for the body after death and supports family members / carers after death.
* Updates patients records, and hands over given care appropriately.
* Is competent in recording the patients vital signs, including blood glucose monitoring (as per training) and reports adverse results to the trained member of staff.
* Is able to use all relevant equipment competently including manual handling and pressure relieving aids.
* Practices in accordance with St Davids Hospices health and safety policies and adheres to fire regulations; and maintains own personal safety accordingly.
* Attends annual mandatory training.
* Maintains own conduct in accordance with St Davids Hospices Employee Handbook and Hospice policies.
* Participates in own personal development initiatives through training and education.
* Participates in an annual individual performance review.
* Is I.T. literate, or working towards sufficient literacy for their working needs.
* In time, training for additional skills may be offered e.g. basic dressings, phlebotomy (taking blood).
* Upholds ethical and professional standards and does not behave in a manner that is likely to bring the charity into disrepute.
Person Specification
Qualifications
* NVQ 2 and 3 or willing to work towards
* St Davids Palliative care competencies
Skills & Abilities
* Ability to respond to changes in patient conditions
* Able to work within a team
* Ability to work independently
* Basic level communication skills
* Able to prioritise a patients care needs
* Uses own initiative
* Motivated to learn
* Maintains a mature outlook
* Possesses a responsible attitude
* Basic computer skills
Experience
* Recent experience in a health/ social care setting
* Experience of working in the community.
* Experience in caring for people with palliative care needs.
Other Requirements
* Flexible approach to working patterns
* Willingness to undertake work during the day and at night
* IT literate
* Welsh speaker
Knowledge
* Knowledge of caregiving
* Has empathy and understanding of issues encountered by patients & families with palliative and end of life care needs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
#J-18808-Ljbffr