Provide primary administrative support to consultants, clinical staff and all patients under their care, including diary administration, correspondence support and other administrative duties as required. Type Designated point of contact for the consultants and clinic teams, handling telephone enquiries from patients, carers, GPs and other service users, ensuring that the callers needs are met, or they are transferred to the most appropriate person. Assisting distributing incoming post to consultants. To take a lead role in the management of lists and clinics, ensuring that all patients are seen within the required time scales and in accordance with NHS targets and Trust Policies. Taking appropriate actions to ensure that requests for diagnostics and follow-up appointments are processed in a timely fashion. Arranging investigations, ensuring that these have been performed, results received and seen by relevant clinicians and filing/redirection of all investigations results as appropriate. Supporting the service to ensure compliance with 18-week referral to treatment (RTT) targets, intervening where necessary to expedite appointments and procedures to avoid breaches.