Located in the heart of Woburn, Venture Hotels is seeking an exceptional Operations Team Lead to join their management team. As a key member of the team, you will be responsible for ensuring the smooth operation of the hotel, driving customer satisfaction, and leading by example. Your primary objective will be to maintain high standards of customer service, team management, and hotel maintenance, fostering a positive work environment and promoting a culture of excellence.
Key Responsibilities:
* Support the General Manager in the day-to-day running of the hotel and lead the team in their absence
* Develop and implement strategies to enhance customer experiences and drive business growth
* Collaborate with the management team to achieve hotel objectives and maintain high standards of quality and service
Requirements:
* Proven experience in a leadership role, preferably in the hospitality industry
* Excellent communication and interpersonal skills, with the ability to motivate and empower team members
* Able to work effectively in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously
What We Offer:
* A competitive salary and benefits package
* Ongoing training and development opportunities to enhance your skills and career prospects
* A dynamic and supportive work environment, with opportunities for professional growth and advancement