Job summary We are looking for a dynamic and organised individual to join the Hillcrest Medical Centre team. This practice is currently being managed by the Local Health Board. The successful candidate will possess excellent organisational skills and have the ability to engage with colleagues at all levels to provide an efficient, comprehensive secretarial and administrative service to the practice; working in accordance with the practice notes summarising protocol. Previous experience of working within a GP Practice would be beneficial and knowledge of the EMIS Web clinical system is desirable, however training can be given. Main duties of the job To summarise and read code relevant information from patients medical records onto the practice clinical IT system (EMIS), working in accordance with the practice notes summarising protocol. Undertake any secretarial and clerical duties required by the Senior Leadership Team including any non-clinical administration duties as requested by the team. Proficient IT skills (including experience of Microsoft office) is also required as the post holder will also be undertaking a variety of administrative duties to assist in the smooth day to day running of the practices, including some data inputting. Audio typing and knowledge of medical terminology would also be an advantage. Through correspondence and telephone queries, deal with patients, relatives, carers, GP's etc, promptly and efficiently exercising own judgement to resolve patient queries within their professional constraints. The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply. About us If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework. Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme. Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form. Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English. Date posted 27 February 2025 Pay scheme Agenda for change Band Band 3 Salary £24,433 to £26,060 a year per annum pro rata Contract Permanent Working pattern Part-time Reference number 050-AC151-0225 Job locations Hillcrest Medical Centre 86 Holt Road Wrexham LL13 8RG Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Job description Job responsibilities You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. Person Specification Qualifications Essential NVQ Level 3 in Administration or equivalent Up to date Knowledge of GDPR, Data Protection and the NHS Information Governance agenda Knowledge of medical terminology Desirable Medical Records summarising qualification ECDL or equivalent Experience / Skills Essential Previous experience of working within a GP Practice Experience of working with a GP Practice Clinical IT System (EMIS/Vision) Experience of using GP Clinical IT system read-codes Be able to demonstrate tact and diplomacy when working with others Sensitive and professional approach to dealing with patients/public Ability to work in a team/work unsupervised Ability to cope with distressing situation Desirable Previous experience of working within a health care setting Experience of working in a busy office environment Ability to speak Welsh Person Specification Qualifications Essential NVQ Level 3 in Administration or equivalent Up to date Knowledge of GDPR, Data Protection and the NHS Information Governance agenda Knowledge of medical terminology Desirable Medical Records summarising qualification ECDL or equivalent Experience / Skills Essential Previous experience of working within a GP Practice Experience of working with a GP Practice Clinical IT System (EMIS/Vision) Experience of using GP Clinical IT system read-codes Be able to demonstrate tact and diplomacy when working with others Sensitive and professional approach to dealing with patients/public Ability to work in a team/work unsupervised Ability to cope with distressing situation Desirable Previous experience of working within a health care setting Experience of working in a busy office environment Ability to speak Welsh Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). Employer details Employer name Betsi Cadwaladr University Health Board Address Hillcrest Medical Centre 86 Holt Road Wrexham LL13 8RG Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)