IT Solutions and Services Provider seeks a client-facing and professional IT Field Engineer/Infrastructure Engineer to provide comprehensive hardware support, manage Windows operating systems, and resolve issues related to corporate networks and IT infrastructure. The ideal candidate will have expertise in hardware support, experience in managing Windows operating systems, and strong analytical and problem-solving skills. They will also be able to manage complex workloads, juggle multiple priorities, and deliver solutions in a professional and approachable manner. The company employs over 1,000 skilled IT professionals across the UK and is a trusted leader in delivering data-driven solutions for public sector organisations. The role requires a solid understanding of corporate networks and firewalls, as well as experience in assisting employees with varying levels of IT expertise. The successful candidate will be highly skilled in diagnosing and resolving issues related to corporate networks and IT infrastructure, ensuring minimal downtime and efficient operations. They will also have a deep understanding of Windows deployment technologies, a proven track record in providing high-quality desktop and application support, and exceptional attention to detail. The company values innovation and is committed to contributing to the enhancement and modernisation of public services. The role offers a unique opportunity to drive innovation and improve processes and outcomes. The ideal candidate will be passionate about driving innovation and committed to contributing to the enhancement and modernisation of public services. They will also be able to manage complex, fast-paced workloads and juggle multiple priorities to ensure timely completion of tasks and projects. The company is looking for a skilled and experienced IT professional who can provide technical support and solutions to clients, manage complex workloads, and deliver solutions in a professional and approachable manner. The role requires a strong understanding of IT service management best practices and the ability to manage complex, fast-paced workloads and juggle multiple priorities to ensure timely completion of tasks and projects. The ideal candidate will have a solid understanding of corporate networks and firewalls, experience in assisting employees with varying levels of IT expertise, and a proven track record in providing high-quality desktop and application support. They will also be able to manage complex workloads, juggle multiple priorities, and deliver solutions in a professional and approachable manner. The company is a trusted leader in delivering data-driven solutions for public sector organisations.