Pertemps Sheffield are currently recruiting for experienced Customer Service Advisors to join the team of one of our long-standing, Chesterfield based clients, Royal Mail, within their fleet department.
Your main duties will include:
* Dealing with vehicle repair requests via email, deciding on the quickest and most cost-effective repair route
* Inbox management
* Database management
* Arranging vehicle movements
* VOR chasing (vehicle off the road)
Desirable Experience:
* Motor claims experience
* Experience working within the accident repair industry
* Experience working within a Fleet environment
Essential Experience
* Proficient in all Microsoft applications, including Excel and Outlook
* Experience working in a fast-paced administrative team
* Professional and confident telephone manner
* Ability to work off own initiative
Working Hours, Pay Rate and Other Information:
You will be required to work on a rotational shift pattern of 6am-2pm and 8am-4pm, Monday to Friday. There will also be the requirement to work 1 in 4 Saturdays, which will be rotad. Your rate of pay will be £12.98 per hour and the assignment is being offered on a temporary ongoi...