Main area Administrative and Clerical - Specialist Services North Cumbria
Grade Band 4
Contract Permanent
Hours Full time - 37.5 hours per week (North Cumbria CTT operates Monday-Friday 9am to 5pm. Appointee must be able to commit to this working pattern.)
Job ref 263-CCG25-012-AD
Employer Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Employer type NHS
Site Portland Square, Carlisle | Beacon Unit, Penrith Hospital or Lillyhall Business Centre, Workington Town
Salary £26,530 - £29,114 per annum
Salary period Yearly
Closing 28/01/2025 23:59
Hello!
We are delighted you are considering coming to work with us at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW). We’re on a journey to make the Trust an inclusive employer, representative of the community we serve and we want more of our community to consider applying for jobs with us.
Opportunities for you
We offer flexible working, helping work fit around family and caring responsibilities, or training and development needs and there’s lots on offer in the way of benefits, such as lease cars, childcare schemes, staff discounts, season tickets for travel, and a cycle to work scheme.
We also have a number of staff support groups which are open to any staff to attend. These Include:
* Cultural diversity staff network
* Disabled staff network
* LGBT+ staff network
We offer fantastic personal development opportunities through our Collective Leadership Programme and other Organisational Development initiatives.
Job overview
North Cumbria Community Treatment Team (CTT) Administration Team
An opportunity has arisen for a full-time (37.5 hours per week) permanent Band 4 administrator to join our transforming team in North Cumbria as a Pathway Coordinator.
As this is a county-wide service the base is flexible preferences available are as follows:
1. Portland Square, Carlisle
2. Lillyhall Business Centre, Workington
Travel will be necessary for this role around other North Cumbria sites so the post holder must be able to meet the mobility requirements of the role.
We are seeking someone who has an interest in supporting the clinical team in ensuring they meet targets and clinical standards in a timely manner. The successful applicant will need a proactive innovative approach and have experience of developing and managing systems.
This is a very busy service, and the post holder would be responsible for the administrative function within this service. The successful candidate will work alongside our leadership team to ensure that the service runs efficiently, performance targets are monitored and processes are followed.
Main duties of the job
The post holder must be able to demonstrate:
* Experience of gathering and inputting patient related data onto patient electronic record systems (RiO).
* Experience of monitoring performance data.
* Experience of providing administrative support to a large team.
* Good organisational skills and must be able to prioritise a fluctuating workload in order to meet the demands of the service.
* Provides agreed levels of support to CTT to maintain cover in the absence of peer/s.
* To evidence high levels of organisational skills.
* To evidence outstanding communication skills both written and verbal.
* Proficiency in the Microsoft Suite - This role will involve daily use of Microsoft Excel so there is an expectation that proficiency level is of an intermediate level.
* Proven experience of note taking skills/organising and minuting meetings - Live typing is to be expected with this role.
Working for our organisation
We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Detailed job description and main responsibilities
To express an interest in this post please describe your suitability and skills in line with the enclosed B4 Pathway Coordinator job description.
The successful applicant would start as soon as operationally able.
For informal discussions or site visits please refer to the contact information section.
Please note remote working opportunities cannot be considered for this role.
This vacancy may close early if a sufficient number of applications are received.
Please ensure to check out all of the supporting documents linked to this advert, for useful information about working for us.
Person specification
Education and Qualification
* AOCR/RSA Level 3 qualification or equivalent in Word/Text Processing
* General level of education to O-Level/GCSE or equivalent
Knowledge and Experience
* Word/text processing skills, OCR/RSA Level 3 qualification (or the equivalent) plus relevant experience Audio Typing qualification or demonstrable equivalent experience
* Working knowledge of Microsoft applications, including e-mail communication
* Ability to maintain and update Patient Information Systems e.g. RiO
* Knowledge and understanding of relevant clinical terminology (gained through relevant qualification and/or experience)
* Good working knowledge of office procedures
* Knowledge of NHS procedures and Policies
* Experience of data collection and analysis
* Good organisational and planning skills
Skills and Competencies
* Excellent communication and interpersonal skills, both verbal and written
* Shorthand skills
Additional Requirements
* Able to meet the mobility requirements of the post
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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