Workshop Manager – Automotive Fleet Operations
Are you passionate about automotive workshop management and ensuring top-tier efficiency and quality? We are looking for a Workshop Manager to oversee and optimize our fleetworkshop facility, ensuring seamless operations, high-quality workmanship, and customer satisfaction.
What Awaits You?
* Manage the fleetworkshop facility, maintaining efficiency and quality standards.
* Plan daily workloads for technicians to maximize productivity and minimize downtime.
* Oversee workshop operations, ensuring business targets are met and mentoring associates.
* Safeguard work quality and provide feedback for continuous improvement.
* Procure workshop equipment, materials, supplies, and parts.
* Ensure timely submission of warranty claims and invoicing of completed job cards.
* Conduct regular quality meetings to drive smooth workshop operations.
* Ensure compliance with company policies, including Health & Safety and Environmental standards.
* Act as a liaison between workshop and ML-V functions to minimize warranty costs.
* Support regional staff, customer relations, and dealership partners for vehicle repairs.
* Further develop DMS (Dealer Management System) for workshop reporting and analysis.
* Plan and execute vehicle upgrade processes in collaboration with plant and sales teams.
* Develop workshop facilities to meet growing operational demands.
* Provide expert customer advisory services and maintain high service standards.
* Manage workshop performance to achieve KPI targets.
* Allocate and manage workshop resources effectively.
* Support the department team, ensuring timely completion of all tasks.
* Analyze procedures to identify areas for improvement and implement best practices.
What You Bring:
* University degree in Automotive Engineering or a related field.
* Professional experience in automotive workshop management.
* Strong knowledge of automotive repair and maintenance processes.
* Excellent problem-solving and decision-making abilities.
* Proficiency in relevant software and IT systems.
* Strong communication and interpersonal skills.
If you’re ready to lead a high-performing workshop team and drive operational excellence, we’d love to hear from you! Apply today!