Taking care of people is at the heart of everything we do, and we start by taking care of you, our valued colleague. A career at Sedgwick means experiencing our culture of caring. It means having flexibility and time for all the things that are important to you. It’s an opportunity to do something meaningful, each and every day. It’s having support for your mental, physical, financial and professional needs. It means sharpening your skills and growing your career. And it means working in an environment that celebrates diversity and is fair and inclusive. A career at Sedgwick is where passion meets purpose to make a positive impact on the world through the people and organizations we serve. If you are someone who is driven to make a difference, who enjoys a challenge and above all, if you’re someone who cares, there’s a place for you here. Join us and contribute to Sedgwick being a great place to work. Great Place to Work® Top 100 Most Loved Workplace® Forbes Best-in-State Employer Insurance Credit Controller – Aviation Job Location: - London Job Type: Permanent Remuneration : Competitive salary taking into account skills, experience and qualifications We have a fantastic opportunity for an Insurance Credit Controller based in London. The Credit Controller supports the entire AR process across the global Aviation business, conducting collections, ensuring that aged debt is managed effectively, and DSO targets are achieved. You will build and maintain a culture of continuous improvement, consistently looking for ways to improve process and increase automation. You will have the gravitas and confidence to work closely with the operational leadership team, the aviation global teams and identify areas to add value and ensure first-class service This role will also involve taking the lead on complex or sensitive query resolution, working with clients, brokers and underwriters. This is an exciting new role and will be broad, challenging and rewarding. The position is be office based but you will be able to take advantage of our flexible working arrangements and will involve travel to other office locations as required. This is a real opportunity to make an impact and drive changes and improvements in this recently established team to create a first-class function with the support of the Operational and Finance leadership. The skills you will have when you apply: Strong credit control experience including working knowledge of aviation insurance market collections. ECF (electronic claims file) experience is essential. Able to work to targets, be self-motivated, focused & assertive. Ability to communicate at a senior level. Capacity to manage & prioritise an extensive workload, particularly at month end cycles. A working knowledge of Excel is essential Demonstrate high degree of problem solving Positive and tenacious attitude and can do behaviour with strong accountability What we’ll give you for this role: Remuneration & more Competitive salary taking into account skills, experience and qualifications A Self Invested Personal Pension Scheme (SIPP) Holiday allowance of 25 days plus bank holidays Flexible working from our office or your home Health & support Private healthcare plan (including pre-existing conditions) Life assurance Employee assistance programme for employee wellbeing Group Income Protection Other benefits Voluntary benefits – dental cover, cycle to work scheme, season ticket loan, welling and digital GP applications Discounts on various products and services This isn't just a position, it's a pivotal role in shaping our industry At Sedgwick, you won't just build your career; you'll cultivate a team of experts. Our Sedgwick University offering empowers you to excel as well as your team members, with the most comprehensive training program in the industry which includes more than 15,000 courses on demand, training specific to roles, and opportunities to continue formal education. Together, we're not only reshaping the insurance landscape, we’re building a legacy of talent. Come and be a catalyst for change within our industry. Next steps for you: Think we'd be a great match? Apply now – we want to hear from you. As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex or sexual orientation. After the closing date we will review all applications and may select some applicants for an interview (which may be virtual, or in-person). LI-HYBRID Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.