Advancing People - Multilingual Recruitment Specialists are now recruiting for a Business to Business German Speaking Customer Service Advisor for their client based in Sandy, Bedfordshire.
As a German Speaking Customer Service Administrator, it will be your responsibility to work with clients, primarily those based in the German speaking region, and covering the English speaking markets, providing excellent customer service via phone or email and ensuring enquiries are dealt with in a prompt and professional manner.
Roles & Responsibilities:
1. Receive incoming calls
2. Deliver high quality customer service
3. Assist with new customer's enquiries
4. Process orders received via the telephone, fax, e-mail or internet
5. Be proactive in the area of Customer retention
Person Specification:
1. Fluent in German
2. Strong customer focus and professional approach
3. Excellent communication skills, both oral and written
4. Ability to work effectively as part of a team
5. Good computer skills
6. Positive "can do" attitude
This is a full-time permanent position offering an annual basic salary of up to £27,000 + attractive company benefits.
This is a Hybrid position, and if successful, you would need to commute to Sandy 3 times a week.
Monday - Friday, 37.5 hours a week.
Apply now!
Advancing People - Multilingual Recruitment Specialists
Advancing People Ltd is an Equal Opportunities Employer and acts as both an Employment Business and Employment Agency. #J-18808-Ljbffr