Barchester Healthcare is a market leader in providing exceptional quality care to residents and patients across their rapidly expanding portfolio of 240 care homes and independent hospitals. The Operational Trainers play a key role in ensuring the continued delivery of Good and Outstanding care, as they ensure every member of staff is confident and competent in their ability to work in a person-centred and compassionate manner.
Main duties of the job
As an Operational Trainer at Barchester, you will provide induction and development training to around 5 homes and/or hospitals across a specific region. You will be one of the initial points of contact between Barchester and new staff, and you should demonstrate a passion for your role and the Barchester ethos. This varied position will provide you with the opportunity to witness the skilled progression of staff from their first day, throughout their Barchester career.
Job responsibilities
1. Coordination and delivery of induction and development training against Barchester objectives and training statistics.
2. Provide practical, hands-on training across a variety of subjects.
3. Plan and publish training calendars.
4. Ensure employee training files are up to date.
5. Observe workplace practice.
6. Arrange induction paperwork and a buddy in advance of a new employee starting.
7. Maintain regular contact with new team members, coaching and supporting where appropriate.
8. Attend meetings and conferences external to the home where required.
9. Promote learning and development opportunities that Barchester offers.
10. Work with Home Managers to ensure the implementation of individual personal development plans.
Person Specification
Qualifications
* C&G 7300 (or equivalent), Diploma level 3 in Health & Social Care or experience of working in the social care sector.
* Working knowledge of legislative requirements in the care sector.
* 2 years of training experience.
* Full UK driving licence.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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