Are you looking for your next Compliance career step or currently a Senior Compliance Monitoring Analyst?
Do you have a good understanding of Financial Conduct Authority (FCA) as a regulator, Subject Matter Expert in the Debt Collection industry and the regulatory framework which governs it?
If you have answered yes, then you could be the right person to join our compliance team in this key role.
Our preferred office location is at Cabot Financial in West Malling, Kent ME19 4UA, however we offer location flexibility for the right candidate. Competitive salary up to £48,500 *based on experience.
Permanent opportunity & bonus scheme.
Excellent company benefits including private health insurance, plus much more.
Provide assurance over regulatory risk management to the business through delivery of effective monitoring and analysis of operational functions.
Support the 1st line’s understanding of compliance responsibilities, including by making recommendations for changes.
Deliver monitoring of regulated activities against relevant rules and regulations, as part of the annual compliance monitoring plan
Support an environment of continual improvement, working closely with peers and colleagues from across the business.
Contribute to the planning stage of monitoring activities and the design of the annual compliance monitoring plan.
Managing the production, delivery and completion of the compliance monitoring programmes within timescales and scope.
Responsible for the delivery of fully maintained work programmes, customer journeys and testing documents which support the final report, plus evidence of action closure.
Ensure delivery of all reports within the timescales detailed within the Compliance Monitoring Plan schedule.
Maintain full and accurate electronic compliance monitoring folders which include final signed off ToRs, draft and final reports and evidence of distribution.
Monitor the implementation of actions agreed in response to compliance recommendations, ensuring appropriate records are kept.
Review regular monitoring output and report on any issues to relevant stakeholders.
Provide Management Information and overviews to the wider business detailing the output of work undertaken and trends identified.
Provide input into the creation and maintenance of the annual compliance monitoring plan.
A good understanding of Financial Conduct Authority (FCA) as a regulator
Subject Matter Expert in the Debt Collection industry and the regulatory framework which governs it.
An interest in compliance monitoring
Ability to communicate effectively at all levels within the business, both verbally and in writing
Ability to identify risk and recommend actions to mitigate risks identified.
Ability to work independently with a flexible and adaptable approach.
Customer focused with ability to develop and maintain effective business relationships.
A proven track record of building and developing effective working relationships.
Previous experience in a conduct risk, compliance monitoring and / or call quality role
Sound IT skills – specifically Microsoft office, excel and PowerPoint