Manage e-mail, written communications and other channels of communication for the directorate. Take and distribute minutes of Directorate Business meetings. Manage meetings and calendars for the directorate management team, with support from the Directorate administration team. Ordering and support for requisitions and expenditure via Capita finance system.
Line Management of admin team. Manage and coordinate cross cover of administrative staff to ensure all directorates have admin support during times of leave or vacancy cover. Develop and deliver reporting mechanisms to support the Associate Director. Review performance data and advise directorate management team on variance and excellence, identifying key themes.
To establish relevant communication with all levels of service management to enable collection of robust data, and to ensure compliance with statutory requirements. Support Associate Director in the design, production and delivery of business reports to the Trust. Undertake and support audits and CQUINS as requested by Associate Director. At the request of Associate Director, support the process of service development initiatives.
Support the Associate Director in identifying and reporting of variance in performance, ensuring appropriate action is taken to support improvements and minimize risks of not achieving targets. Provide support in the coordination of recruitment for the Directorate, including input to TRAC, setting up interviews, and ensuring correspondence is sent out. Draft a monthly Directorate Newsletter as a means of communication regarding news within the Directorate. Support the management of patient experience reports, complaints, SI investigations, and associated administration required.
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