Delivery Lead/Scrum Master Inside IR35 Contract - 6 months Hybrid in Berkshire, Hampshire or ScotlandUp to £650pd We are seeking an experienced Scrum Master/Delivery Lead to oversee the successful delivery of contact centre projects leveraging Oracle CX or Genesys platforms within an Agile framework. This role requires a dynamic leader with a proven track record in managing end-to-end delivery, stakeholder engagement, and team coordination in a fast-paced environment. Key Responsibilities: Lead cross-functional teams to deliver projects on time, within scope, and budget. Collaborate with stakeholders to define requirements, deliverables, and success metrics. Foster a high-performing Agile environment, promoting collaboration and adaptability. Identify and mitigate risks to ensure seamless project delivery. Provide clear and concise updates to stakeholders and leadership teams. Required Skills and Experience: Proven experience as a Scrum Master/Delivery Lead in Agile environments. Strong expertise in implementation of CRM platform involving Oracle CX, Genesys or other Contact Centre platforms. Experience leading Agile change Certification in Agile methodologies (Scrum Master, SAFe, etc.) is highly desirable. Please apply NOW for immediate consideration Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.