Description Permanent contract | full-time 37 hours per week | £25,584 to £27,269 per annum (Grade E) | Great Yarmouth An exciting opportunity has arisen to be part of the Family Time Service in Great Yarmouth and to join our team as a Family Time Supervisor. As a Family Time Supervisor, you will be customer focused and will facilitate and supervise court ordered family time between looked after children and their families. We are seeking people who can take the time to listen and connect whilst working alongside our Practitioners to support Vital Signs for Children. Below are some of the skills we are looking for and you should be able to demonstrate: excellent ICT skills, including Word excellent customer service and communication skills good organisational skills fantastic team working ability to work to tight deadlines cultural awareness professional conduct and ability to manage sensitive information friendly, approachable, empathic and non-judgemental This post involves working closely with children and is subject to an Enhanced Disclosure application to the Disclosure and Barring Service and will be subject to six months' probation. Full training will be provided and you will be supported by an experienced, friendly, knowledgeable and established team. Your application will be assessed against the essential and desirable criteria stated in the job description and person specification. If you are successfully shortlisted, you will be asked to attend an interview. Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria we are looking for. These are some benefits you can enjoy by working for Norfolk County Council: Competitive salary Generous holiday entitlement with the ability to buy and sell leave Health and Wellbeing services including fast-track physiotherapy and a free counselling service Flexible working opportunities including flexi-time, part time, remote and hybrid working – dependent on your job role and business need. Financial benefits such as: ‘ Norfolk Rewards’ our employee discount programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out. A Blue Light card for Fire Service and Social Care Workers Relocation expenses (where applicable) An advance of your expenses if you travel for work Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensions. A payment if you refer someone you know to a hard to fill job. Tax efficient ways of getting extra pension, new bikes and electric cars. You can find information on our Terms and Conditions here. Already a Norfolk County Council employee? please apply using your norfolk.gov.uk or nccal.ac.uk email. We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position. Closing date for redeployees to receive priority consideration: 13 February 2025 Closing date: 23 February 2025