Join the UK Customer Success Unit to empower top Enterprise customers by leveraging the Azure platform, the most comprehensive and innovative cloud solution today.
In this customer-facing role, you will:
* Drive Azure adoption and migration across industries.
* Enable customer success through Best Practices.
* Solve problems proactively and prioritize impactfully.
We value continuous learning, curiosity, and collaboration, embracing risks and learning quickly from our mistakes. Our mission is to empower individuals and organizations to achieve more, fostering a culture of respect, integrity, and accountability.
This role allows up to 50% remote work. If you’re passionate about customer success and technology, join us as a Cloud Solution Architect/Azure Infrastructure specialist.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
As a Cloud Solution Architect (CSA), your key responsibilities will include:
* Technical collaboration: You will be responsible for the technical strategy and architecture discussions with our high-potential customers, ensuring a comprehensive understanding of their technical requirements and alignment with Azure's capabilities.
* Solution Development: You will develop detailed proposals and plans for cloud service consumption and deployment, focusing on Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) solutions.
* Customer Engagement: You will engage with customers to understand their business vision and technical landscape, providing expert guidance and support throughout their cloud adoption journey.
* Technical Architecture: You will design and implement secure, scalable, and resilient technical and security architectures within Azure, influencing the migration approach and executing proof of concepts when necessary.
* Cross-Functional Collaboration: You will work closely with sales, engineering, and support teams to ensure a seamless customer experience and the successful delivery of Azure solutions.
* Continuous Learning: You will stay abreast of the latest cloud technologies and industry trends, continuously enhancing your skills and knowledge to provide innovative solutions to our customers.
This role offers the opportunity to work with cutting-edge technologies and make a significant impact on the success of our customers' cloud initiatives. If you are passionate about cloud computing and eager to drive technical excellence, we encourage you to apply and join our team at Microsoft.
Qualifications
Required/Minimum Qualifications (RQs/MQs)
* Experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting or related field.
* Experience in Cloud Infrastructure (Azure), plus one or more of the following highly desirable:
o Technology Solutions
o Networking
o Virtualisation Technologies
o Security
o Open Source
* You must be legally authorised to work in “United Kingdom” to be eligible for this role.
o (Legally authorised = Has citizenship or has been granted a valid visa or work permit). Relocation expenses are not provided as part of this role.
* Certification:AZ-104 and/or AZ-305.
Desirable skills and experience
* Technical: Technical experience and knowledge in Well Architected Framework/Cloud Adoption Framework (WAF/CAF), Enterprise-scale technical experience with cloud and hybrid infrastructures, architecture designs, migrations, and technology management.
* Certifications: AZ-500 (security) and AI-900 (Fundamentals).
* Professional Experience: Proven success in technology sector with either technical sales, projects, architecture, design, implementation, and/or delivery support.
* Relationship Building: Proven track record of building deep technical relationships with people, experience in managing various stakeholder relationships to get consensus on solution/projects.
* Problem Solving: Passion and ability to solve technical problems.
* Collaboration and Communication: Acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills. Ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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