The Luxury Collection Hotels & Resorts, with over 120 properties in more than 35 countries, offers the promise of authentic experiences that evoke lasting, treasured memories. Our more than 100 years of experience, beginning in 1906 under the Italian CIGA brand - a collection of Europe's most celebrated and iconic properties - serves as a solid foundation as we continuously evolve to exceed the desires of the luxury traveler.
From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its locale - a portal to the destination's cultural charms and treasures. If you are someone with an appreciation for evocative storytelling, a keen interest and passion for this destination's heritage, and a desire to deliver genuine, personalized, and anticipatory hospitality, then we invite you on our journey. In joining The Luxury Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Do you have a passion for Learning & Development and are ready to take the next step in your career? Then The Park Tower Knightsbridge, a Luxury Collection Hotel has an exciting opportunity for a L&D Officer to join our team.
As L&D Officer you will:
Be a key member of the Human Resources team within the hotel, reporting to the Senior Human Resources Manager and will play a key part in supporting the onboarding, training & development and employee wellbeing. With a passion for people and an eye for detail, the successful candidate will be adaptable, highly organised, with the enthusiasm to take ownership of tasks and manage prioritisation of changing needs of the business.
Key Tasks you will carry out:
* Onboard new associates by developing engaging orientation programs and ensuring a smooth transition into the company.
* Develop and implement training programs aligned with company objectives.
* Identify employee learning needs through assessments, feedback, and performance evaluations.
* Organize and facilitate workshops, training sessions, and e-learning initiatives.
* Evaluate the effectiveness of training programs and recommend improvements.
* Collaborate with department heads to support continuous professional development.
* Stay updated with the latest trends in learning and development to ensure innovative training solutions.
* Maintain training records and prepare reports on program success and participation.
What we're looking for:
You will have previous experience of working within Learning & Development preferably in the hospitality industry.
Personality is the key to our roles, as is a genuine passion about people. You will have a bubbly, welcoming personality; have excellent communication and presentation skills; be a team player and pride yourself on delivering exceptional service with genuine warmth. Excellent command of the English language is required. We want people who are confident, willing to multitask and undertake duties outside of the normal job description, are easy to be around and can really contribute to delivering on our L&D strategy and objectives to support a successful hotel operation.
If this sounds like you we would look forward to hearing from you!
In return for your hard work, we give you
* Service Charge in addition to your monthly salary
* Discounted accommodation in over 9,000 hotels all over the world. Yes, 9,000!
* £5 breakfast when staying in any of our European hotels
* Discounted food & drink in restaurants and bars at Marriott International hotels
* Discounts for your friends and family
* 28 Holiday days (increasing with length of service)
* Paid breaks and free meals on duty
* Employee Assistance Program
* Company Pension Scheme
* Cycle to Work and EyeCare schemes
* Access to Marriott BenefitHub giving discounts, rewards and perks on 1,000s of brands in a variety of categories
* Wellness and mental health programmes
* Amazing staff parties & activities
* Length of Service and monthly recognition awards and gifts
* World class training and development
* Unlimited career opportunities (internationally and locally)
* and much more
Where you will work:
Situated in the heart of one of London's most alluring locales, The Park Tower Knightsbridge, which is part of Marriott International's Luxury Collection brand, is a stone's throw away from graceful Hyde Park, fabulous Harrods, Harvey Nichols and the chic dining haunts of the city's most stylish set. Timeless elegance and contemporary design blend seamlessly in our elegant lobby and reception area. Our iconic circular tower's 271 accommodations are all consistently spacious with open views of London. Suites include the distinguished service of the Park Tower Butler as well as breathtaking London skyline and Hyde Park views.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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