Working hours: This role is available on a part-time, job-share or full-time basis.
Salary: Circa £55,000 depending on experience plus an excellent benefits package.
Location: Swindon.
Closing date for applications: 16th February 2025, we may close applications earlier if we receive a high response.
The opportunity:
Are you a data-driven enthusiast with a knack for transforming complex insights into strategic actions? We're looking for someone who can elevate our understanding of target audiences and drive impactful business decisions. If you have a history of successful data modelling, leading research projects, and delivering tangible insights, we want to hear from you!
As a Consumer Insights & Data Lead, you’ll ensure we harness the power of internal and external data to really understand the experience of our current and future customers. You'll be part of a dynamic team, collaborating to create and inspire actions based on solid research and insight.
What will you be doing?
* Customer-Centric Insights: Place the consumer at the heart of our business by delivering actionable insights that support business decision making.
* Research Champion: Lead both quantitative and qualitative research efforts to amplify the consumer's voice.
* Data Synthesis: Analyse large data sets, extract key insights, and translate them into actionable recommendations.
* Market Analysis: Leverage market trends and comprehensive customer surveys to inform our business.
* Team Inspiration: Encourage colleagues to develop consumer-centric products and services.
* Product Development: Support customer immersion sessions and contribute to product and service innovation.
* Communication: Develop innovative ways to share insights and customer stories across the business.
* Technical Proficiency: Utilise databases, ETL, and visualisation software to manage and analyse information.
* Stakeholder Collaboration: Provide detailed analysis to senior marketing stakeholders and manage relationships with third-party vendors.
* Leadership: Offer guidance on marketing data requirements and share best practices across the team.
What are we looking for?
* Industry Experience: Experience in consumer-facing brands, insurance, or financial services.
* Insight Expertise: Confidence in using various approaches to uncover consumer insights.
* Educational Background: A degree or higher qualifications in Marketing or a related field, with proven experience in a research or insight-related role preferable.
* Team Player: Experience in a customer data/insight team, either in-house or consulting.
* Adaptability: A flexible and cooperative approach to evolving business needs.
* Communication Skills: Excellent written, verbal, and presentation skills.
* Commercial Acumen: Strong commercial awareness with collaboration and facilitation skills.
If you're excited about making a real impact and driving customer-centric decision making, apply now and join our vibrant team at Zurich!
What will you get in return?
Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.
What happens next?
As an inclusive employer we want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. You’ll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.
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