Treatment Co Ordinator/Orthodontic Nurse
* Part-time
* Contract Type: Permanent
* PortmanDentex Location: Leicester - Clearly Orthodontics
* Vacancy Type: Other Practice Role
* Department: Practices - Orthodontics
About the role and practice
If you're a patient-focused Treatment Coordinator looking for a rewarding role in a friendly and professional environment, look no further than Leicester - Clearly Orthodontics.
* 24 hours a week
About you
You will be our customers' first point of contact following a telephone, email, or social media enquiry. You must have an outgoing and bubbly personality. You will book consultations and create marketing campaigns and advertising material using graphic design software. You must be familiar with CRM systems and social media and be organised and methodical in your approach.
Main Responsibilities
1. Follow up all email and telephone enquiries/leads within the appropriate time frame and successfully book consultations.
2. Effectively use the CRM system to monitor and action customer contact.
3. Process documentation following customer sign up and update all internal systems used to monitor patient flow.
4. Ensure new patient consultations are booked into the patient management software.
5. Confidently answer telephone calls from new and existing private patients.
6. Create advertising campaigns, practice brochures/leaflets, and social media advertising.
7. Provide the highest level of customer service to potential and existing patients.
What do you get in return?
As a PortmanDentex colleague, you’ll be part of a collaborative team that celebrates individuality. By growing together, we’ll reimagine group dentistry and wellness, enabling happier and healthier futures for all our clinicians, colleagues, and patients. Ready to aim higher and join our journey? Click to apply now and discover more.
In addition to a competitive salary, our benefits package also includes:
* Indemnity cover and GDC paid (if eligible).
* Contributory pension scheme.
* Employee Assistance Programme - 24/7, 365 days a year confidential helpline and counselling service.
* Access to Techscheme – enabling you to buy the best tech in a convenient way.
* Wellness hub – discounts on everything from gym membership to online GP appointments and lifestyle coaching.
To apply for our Treatment Coordinator vacancy, you can submit your latest CV. Alternatively, please feel free to share this opportunity with your friends or colleagues who may be interested.
We are an equal opportunity employer and value diversity, equity, and inclusion in our workplace. We are committed to creating an environment of mutual respect and are dedicated to providing equal employment opportunities regardless of race, religion or belief, sex, sexual orientation, gender reassignment, pregnancy or maternity, marital or civil partner status, disability, age, or nationality.
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