Job summary 3VHealthcare Ltd are a provider of high-quality patient care delivered in a community setting. 3VHealthcare Ltd have been commissioned by the NHS since 2008 and have recently been graded as 'Good' with areas of outstanding by the CQC. We are looking for a Healthcare Assistant to join our busy and friendly team based in Chapel-en-le-Frith to provide support to outpatient clinics within Derbyshire and Cheshire. The post holder will work closely with the Service Managers, Clinicians and other administration staff to ensure our patients experience a safe and smooth pathway through the service. Main duties of the job The post holder will work within the organisation providing high quality clinical and administration support across all aspects of the business. They will be responsible for a range of duties from Phlebotomy and clinician support to arranging appointments and stock control. The post holder will work closely with the service managers and clinicians to ensure patients experience a safe and smooth pathway through the service. The post holder will also be required to contribute to the improvement and development of the service. About us 3VHealthcare Ltd has been delivering high quality patient care commissioned by NHS England since 2008. Our services include the provision of clinician led outpatients, minor surgical and diagnostic procedures for NHS patients in Derbyshire and the surrounding areas. The organisation was created by local GP Practices with the aim to provide excellent, local care in a wide range of specialities. 3VHealthcare Ltd has a multi-level organisational structure. The organisation is led by 3 Executive Directors, an Operations Manager and a Business and Information Manager. The services are led by 16 clinicians, 3 service managers and a pharmacist. Healthcare and administrative support is provided by 6 team members working a combination of full and part time hours. Date posted 31 January 2025 Pay scheme Other Salary £12.21 an hour Contract Permanent Working pattern Full-time, Part-time, Flexible working Reference number U0027-25-0000 Job locations Chapel Health Centre Thornbrook Road Chapel-en-le-Frith Derbyshire SK23 0RG Job description Job responsibilities A full Job Description is available upon request. Work alongside colleagues to ensure a high standard of care is provided for patients ensuring accurate & timely communication within his/her clinical capabilities & seek further advice when required Adhere to all rules & regulations regarding to health & safety Undertake regular competency assessments & role specific training Assist with all aspects of office duties i.e. answerphones, registration of patients, process referrals via the NHS e-referral service, book & cancel appointments, input data& associated administration tasks, upload dictations to allocated typing services, upload documents to the patient records, stock control, onward referrals Understand the roles & responsibilities of all team members to ensure appropriate, effective and timely communication Adhere to Data Protection Policies at all times Job description Job responsibilities A full Job Description is available upon request. Work alongside colleagues to ensure a high standard of care is provided for patients ensuring accurate & timely communication within his/her clinical capabilities & seek further advice when required Adhere to all rules & regulations regarding to health & safety Undertake regular competency assessments & role specific training Assist with all aspects of office duties i.e. answerphones, registration of patients, process referrals via the NHS e-referral service, book & cancel appointments, input data& associated administration tasks, upload dictations to allocated typing services, upload documents to the patient records, stock control, onward referrals Understand the roles & responsibilities of all team members to ensure appropriate, effective and timely communication Adhere to Data Protection Policies at all times Person Specification Research and training Essential Evidence of continued professional development. Desirable An understanding of the pressures facing staff working in a healthcare setting Qualifications Essential GCSE Grade A-C/ 9-5 or equivalent in English and Maths IT skills (e.g. Microsoft Office and healthcare applications Desirable Phlebotomy Health and social care training Personal qualities Essential Flexible approach to working arrangements to meet the needs of the service A team worker who can demonstrate a collaborative approach to teamwork. Good time management skills. Performs well under pressure. Full clean UK drivers license Experience Essential Must be able to work on own initiative as well as within a team Healthcare work based experience Administrative work-based experience Dealing with patients and/or members of the public Skills Essential Ability to communicate across all levels of an organisation Ability to work without direct supervision. A high standard of inter-personal skills. IT skills including Microsoft Office. Desirable Ability to prioritise workload Person Specification Research and training Essential Evidence of continued professional development. Desirable An understanding of the pressures facing staff working in a healthcare setting Qualifications Essential GCSE Grade A-C/ 9-5 or equivalent in English and Maths IT skills (e.g. Microsoft Office and healthcare applications Desirable Phlebotomy Health and social care training Personal qualities Essential Flexible approach to working arrangements to meet the needs of the service A team worker who can demonstrate a collaborative approach to teamwork. Good time management skills. Performs well under pressure. Full clean UK drivers license Experience Essential Must be able to work on own initiative as well as within a team Healthcare work based experience Administrative work-based experience Dealing with patients and/or members of the public Skills Essential Ability to communicate across all levels of an organisation Ability to work without direct supervision. A high standard of inter-personal skills. IT skills including Microsoft Office. Desirable Ability to prioritise workload Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name 3VHealthcare Ltd Address Chapel Health Centre Thornbrook Road Chapel-en-le-Frith Derbyshire SK23 0RG Employer's website https://3vhealthcareltd.wordpress.com/ (Opens in a new tab)