About You Were looking for someone with: Retail or customer service experience. Excellent management and customer service skills. The ability to recruit, train, and motivate volunteers. A proven ability to work towards financial targets and manage budgets. For further details, please download the Person Specification. Our Benefits include: Eligibility to join blue light card discount scheme and Company Shop. Healthcare Cashback plan. Life Assurance. 27 days holiday Plus bank holiday allowance but expectation to work bank holidays in this role. Contributory pension scheme or Salary Sacrifice Pension Scheme Free access to Health Assured employee assistance programme Wellbeing support and access to Mental Health First Aiders Unofficial benefits: Fun events like Total Wipe Out, All staff away days, Guest visitors For further information about this role and the responsibilities please contact Nikki Winterton, Retail Operations Manager, on nikki.winterton@rainbows.co.uk To apply for the role please click apply now to complete an online application form. If you require an alternative method of applying or would like to discuss reasonable adjustments further, please contact the people team at recruitment@rainbows.co.uk This role is subject to a Basic DBS (Disclosure and barring Service Check) and pre-employment checks.