To assist with the sorting of the day to day incoming mail, taking action or referring back to the senior medical secretary, where necessary. To undertake medical audio/copy typing duties, including outpatient letters to GPs, discharge summaries and other official correspondence. To accept enquiries from clinicians, GPs, Health Service and Social Services personnel, other hospitals, voluntary agencies, patients and their relatives. Patient contact by telephone is an integral part of the basic role. To deal with these enquiries or refer back to the Senior Medical Secretary where necessary. To ensure that patient electronic records are as up-to-date and accurate as possible by actively participating in the upload of patient related documentation at the earliest opportunity. To participate in the use of the PAS system to establish patient information and produce patient documentation as required. To participate in validation of RTT targets. To assist in providing cover for other secretaries in the Medical Directorate to ensure continuity of service to Consultants, medical staff, service users and patients. To undertake any photocopying and collation as required. To undertake any other duties as may be required/appropriate by the Senior Secretaries/ Directorate Support Manager.