Distribution Coordinator - Customer Service | Bristol - Up to £28,000
Our client, who are a known forwarder are looking for a Customer Service Operator to join their Distribution team.
Job type: Permanent
Hours: 9:00am to 17:30pm (Overtime available)
Salary: Up to £28,000
Day-to-day:
Daily process and input of all customer orders and distribution accounts.
Provide daily operational reports that are accurate and timely.
Run stock reports to check for product availability.
Generate all related paperwork and necessary information required for customer work orders, checks all orders for special requests and posts inventory records.
Perform accurate and timely data entry for receiving, order allocation, shipping and inventory management.
Rate domestic transportation bills.
Coordinate special, last-minute shipping requests with the Transportation and Operations Departments, expediting any order as necessary.
Trace orders as required and notify customers of activity concerning their order.
Ensure accurate and timely client and vendors billing.
Maintain damage records and back order logs.
Handle returned merchandise in an efficient manner and ensures proper credit is given to the customer.
Input all receipts, moves, picks, shipments and cycle counts
Communicate effectively with customers as required.
Provide warehouse staff with necessary documents and information needed to complete receiving, and to ship orders.
Maintain excellent working ...