Business Controls Manager - Preferred Controls Proactive Risk Identification
Apply locations: Pennington, Hunt Valley, Lincoln, Fort Worth, Chandler
Time type: Full time
Posted on: Posted 2 Days Ago
Job requisition id: 25003575
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities, and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Responsibilities:
This job is responsible for leading and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include executing LOB or ECF processes and tools to drive adherence to enterprise-wide standards. Job expectations include supporting the implementation of quality assurance and quality control processes within the LOB or ECF through ongoing monitoring and testing of controls, identifying issues and control improvements for remediation, and building out action plans and milestones.
The Business Controls Manager will support the Preferred Controls Proactive Risk Identification team in creating a best-in-class overall client experience and risk controls environment. The role will help drive engagement across the enterprise to identify and lead execution on strategic opportunities to implement and mitigate key controls for a growing, highly regulated business. Initiatives will focus on risk management and operational excellence across Consumer Investments, Financial Center, Small Business, and Lending driving integration where appropriate of our processes, further streamlining existing processes, associate/client experience, and support of the overall Preferred Regulatory and Issues Management controls strategy.
Role Responsibilities:
* Support development of the Preferred Proactive Risk Identification strategic vision, document the strategy, communicate across enterprise partners and execute effectively.
* Complete Preferred Tactical Risk Assessments.
* Drive execution of key strategic initiatives and cross-team initiatives (i.e. process efficiency and risk mitigation opportunities).
* Track and monitor performance metrics for team and organizational opportunities.
* Support and manage other critical business functions.
Required Qualifications:
* 5 or more years work experience in financial services.
* Understanding of Merrill Edge clients and business.
* Understanding of Financial Center clients and business.
* Prior experience in a Risk or Control Function.
* Strong PowerPoint and Excel skills with the ability to tell a story on paper at the executive level.
* Familiar with Risk Mitigation and Controls Development.
* Strong organizational skills, including the ability to manage multiple responsibilities, prioritize and meet deadlines.
* Strong communications/presentation skills.
* Provide statistical analysis to identify trends and outlier metrics.
* Knowledge of brokerage and/or banking industry, internal policies and procedures and mitigation strategies.
Desired Qualifications:
* Series 7, 66 and 9/10 a plus.
* Previous management and/or audit experience preferred.
* Business Controls, Quality Assurance or Corporate Audit experience a plus.
* Demonstrates leadership, leading through change and process improvements to deliver results.
* Demonstrated ability to track and drive execution on priorities, including driving accountability across lines of business and peer group.
* Self-starter able to work independently, with minimal oversight and guidance.
* Ability to influence others with effective negotiating skills.
Enterprise Role Responsibilities:
* Leads the assessment of the design and effectiveness of the risk and control environment to support Client Operational Services and ensure adherence to enterprise-wide standards.
* Performs monitoring and testing of controls, identifying issues and control improvements for remediation.
* Leads the implementation of optimized controls and enhanced Quality Assurance (QA) practices to support business continuity efforts.
* Manages the performance and productivity of team members that conduct quality inspection reviews.
* Ensures timely execution of QA activities including control execution, case management, and results reporting.
* Manages and reviews all operations front line unit responses for regulatory exams, internal audits, and other monitoring and inspection reviews.
* Ensures accuracy of data and that relevant information is captured for inspection metrics to support governance for dashboard reporting.
Skills:
* Controls Management
* Oral Communications
* Risk Management
* Stakeholder Management
* Strategy Planning and Development
* Continuous Improvement
* Drives Engagement
* Influence
* Strategic Thinking
* Talent Development
* Data and Trend Analysis
* Decision Making
* Monitoring, Surveillance, and Testing
* Problem Solving
* Quality Assurance
Shift: 1st shift (United States of America)
Hours Per Week: 40
Pay Transparency details:
Pay range: $99,800.00 - $156,500.00 annualized salary, offers to be determined based on experience, education, and skill set. Discretionary incentive eligible. This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company. Benefits: This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources, and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
#J-18808-Ljbffr