Liverpool University Hospitals NHS Foundation Trust
An exciting opportunity has arisen for an experienced Medical Secretary to join the Infectious Diseases Team at LUHFT. The role will be based on the Royal Liverpool University Hospital site.
The successful candidate must be able to undertake all administrative duties including diary management, be well organised, plan own workload and work on own initiative working to strict guidelines, both individually and as part of the wider team.
You will be expected to be a team player and cover for your colleagues during absences.
Main duties of the job
To provide a comprehensive secretarial service to consultants and speciality teams including the following:
1. Transcribing (audio typing) letters on behalf of the clinical team and arranging appropriate follow up arrangements.
2. Managing the creation, reduction and cancellation of clinic templates on behalf of clinicians.
3. Liaising with all service users (patients, GPs, other Trusts) via the telephone and email, relaying messages to clinicians and responding to queries in a timely manner.
4. To manage and maintain 18 week pathways including tertiary referrals to external trusts and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that follow up appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.
5. Other general administration duties relevant to the role as listed in the job description.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
Job responsibilities
1. To provide a comprehensive service to consultants and speciality teams including nurse practitioners/clinicians.
2. Keep diary up to date, arrange appointments and arrange travel and accommodation.
3. Operate an effective bring forward system and filing system.
4. To manage and maintain 18 week pathways including tertiary referrals to external trusts and ensure these are accurately recorded on PAS system. Keep track of referrals to ensure patient is reviewed promptly. Check that followup appointments are arranged in conjunction with Referral to Treat (RTT) patient pathway.
5. Support consultants in non-clinical activities role by preparing presentation documents, using relevant packages and arranging meetings, set agenda, circulate agenda/supporting papers as appropriate and take minutes at meetings.
6. Ensure appropriate personnel are informed of consultant annual leave/study leave. Keep consultants informed of junior doctor leave, as it could have an effect on the service.
7. Organise and maintain consultants admissions. Cancel and add patients to the waiting list, as appropriate, ensuring lists are updated and patients contacted. Liaise with waiting list office, anaesthetic department and ward. Complete and amend theatre lists appropriately.
8. Type dictation from audio transcription of clinical correspondence and documentation. Type discharge summaries as appropriate. Maintain an effective track on inpatient referrals to ensure patient is reviewed promptly.
Person Specification
Qualifications
* Educated to GCSE/O Level standard/equivalent or higher.
* RSA/OCR Typing/Word processing Level 3 or equivalent.
* Knowledge of medical terminology.
* Secretarial Qualification or equivalent experience.
* ECDL or equivalent.
* Shorthand.
Experience
* Excellent I.T. skills with knowledge and experience of all Microsoft office packages.
* Demonstrable experience working in an NHS office environment as a medical secretary.
Skills
* Ability to communicate professionally at all levels in a helpful courteous manner. First Class Communication Skills.
* Excellent Word Processing and Keyboard Skills.
* Ability to organise workload effectively and prioritise to meet deadlines.
* Ability to work individually or as part of a team.
* Experience or supervising and motivating a team.
* Time Management Skills.
* Excellent interpersonal and influencing skills.
* Knowledge of internal PAS system.
* Understanding of Trust internal policies as appropriate.
Attributes
* Capability to adapt to most situations.
* Eager to learn.
* Ability to maintain control of stressful/sensitive situations.
Other Requirements
* Comply with Trust policies and procedures.
* Ability to show understanding and appreciation of the need to maintain confidentiality in all matters - Data Protection Act.
* Ability and willingness to undergo further training in accordance with the needs of the post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Liverpool University Hospitals NHS Foundation Trust
£26,530 to £29,114 a year per annum pro rata.
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