Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day. We’re looking for a Receptionist and Back Office Support to join our team to help us unleash the potential of every business. Are you ready to make your mark? Then you sound like a Worldpayer. About the team We are the Data Analytics and Insights team for Global Revenue Operations. Our vision is to be the centre of excellence for Analytics, Insights, Functional Reporting and Internal Controls. Supporting the Organisation to drive best in class customer experience and revenue protection initiatives. We use Innovation and complex data techniques creating visual and insightful analytics, to be able to deliver on our vision. All whilst retaining and attracting a high performing and multi-talented team. We are pivotal to the success of the Global Revenue Operations team. What you’ll own As a member of the Data Analytics and Insights team you be responsible for day to day monitoring of billing platforms and collections performance. You will be supported and guided in designing data led controls and monitoring tools using data analytics in SQL, Tableau to improve the performance of end to end collections processes. Working closely with the wider Global Revenue Operations team, you will complete route cause analysis, investigations and gather requirements to help resolve technical, business and operational issues. You will support the business by completing client requests for data and reporting, as well as using data to problem solve. Support the Analytics function in designing processes to support monitoring and enhancement of all collections related processes. Work on analytics activities to support the reporting requirements for the Global Revenue Operations footprint considering the complexities of any local data regulations. Manage and build relationships with other functions and stakeholders (e.g. Accounting, Systems, Product, Finance and the Business) to drive forward analytics projects proactively. Create and design new value adding analytical processes that drive billing and collections efficiencies and capture of issues. Where you’ll own it You’ll own it in our Manchester sites are hubs of activity, conversation, and openness. With inspiring, stylish workspaces we want people to feel excited to come and do their best work. What you bring The successful candidate will have data analysis experience, strong communication skills and the ability to communicate and influence across the organisation. They will be highly driven and focused on delivering quality outputs under tight timescales, and have proven experience of delivery across cross-functional teams. The candidate will also have intermediate to advanced level MS Excel skills as well as intermediate to advanced level SQL skills. Tableau experience is also beneficial but not essential. Ideally the successful candidate will have worked in a large organisation previously, specifically in a financial orientated department. Behaviors overviews: Accountable – You never stand still, never settle. You work at pace to achieve your goals. Dynamic - You champion your ideas and stay flexible to make them happen. You know that every action adds up. Determined - You stay open – winning, and failing, as one. Always looking for solutions that add value. Open - You work across borders, working with your team to achieve your collective goals. Worldpay perks - what we’ll bring for you We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect. A competitive salary and benefits. Time to support charities and give back to your community. Global recognition platform. Global employee assistance program. What makes a Worldpayer At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team. Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers. Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up. Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. We can’t wait to hear from you. LI-HMS6 Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. pridepass