IForce (Part of the Culina Group) is at the forefront of e-commerce fulfilment, returns processing and carrier management. With its own in-house technology infrastructure this underpins the iForce offering to customers.
At Culina Group we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!
Job Description
As Shift Supervisor you will support the Shift Manager in ensuring the handling and despatch of all customer products is achieved to optimum levels of cost and efficiency through the effective supervision and control of all staff and resources, whilst equally maintaining the highest levels of safety, welfare and security within all areas of warehouse shift activity.
Working hours: Monday to Friday rotating, 06.00-14.00/14.00-22.00.
Key Duties of a Shift Supervisor:
* Ensure all products are received into the warehouse within client expectations and SLA and these are available for the ongoing operations in the appropriate condition.
* Ensure all products in line with customers/clients specifications and quantities are picked/packed and despatched to meet with required Service Level Agreement standards.
* Ensure the handling of all products is carried out to the highest standards of Health and Safety, equally applying best practice to the protection and packaging of Customers/Client orders to sustain transition through Warehouses/Distribution Centres and Carrier Networks. Such packaging should meet with minimum standards for the packaging and wrapping presentation of consignments to Client’s Customers.
* Support the Shift Manager to ensure optimum levels of stock integrity are achieved through understanding of all processes and procedures of Warehouse Operations.
* Ensure adequate supplies of consumable and packaging products are available in line to meet with all customer/client order despatch requirements. Maintain accurate records of all receipt, issue, usage and holding of consumable packaging and materials.
* Through consultation with Shift Managers responsible for ensuring all areas of responsibility are staffed commensurate to the achievement of scheduled and planned tasks and peak volume associated activity in line with optimum service and cost efficiencies.
* Carry Out regular 1-2-1s and reviews with colleagues.
* Provide coaching to staff where necessary to support personal improvement or development.
* Supervision, guidance, support, instruction and training for the development of skills, knowledge and awareness relative to operational requirements, Health, Safety and Welfare of all staff within areas of responsibility.
* First line of investigation into Health and Safety accidents.
* Ensure all processes, daily checks, defect reporting, training and operations of MHE are conducted in line with both Company and Legislative Health and Safety Requirements.
* Deputise for the Shift Manager during periods of absence.
* Ensuring levels of housekeeping are maintained to the highest standards throughout areas of responsibility or/and where appropriate informing colleague Shift Managers of improvement requirements where appropriate.
* Support the commercial objectives of the business through a process of continual review and operational appraisal.
Qualifications
* Previous operational experience within a warehouse environment.
* Experience in managing and supervising team.
* Good working knowledge within a Warehouse and Logistics operation.
* Good health and safety knowledge.
* Ability to work a part of a team and individually.
* The ability to work efficiently and accurately under pressure.
* Effectively prioritise work load in order to meet set deadlines.
* Be proactive and able to make decisions.
Additional Information
As part of our drive to make iForce a great place to work. We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.
Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.
Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:
* Annual Leave – Holiday entitlement of 28 days inclusive of bank holidays.
* Pension scheme – 5% employee and 3% employer.
* Life Assurance - x 2 your annual salary.
* Wellness – Via our Employee Assistance Programme we offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year.
* Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses.
* Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
* Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!
If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!
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