Find out more about applying to join Team BCHC.
Join our team
Community services are a key part of the NHS of the future. Be part of that future now. Join us and help achieve better care and healthier communities.
There is an exciting opportunity for a full-time Dental Matron post, working within the Community Dental Services across the West Midlands.
Birmingham Dental Hospital and Community Services has fantastic opportunities for a Dental Matron who wants to be a part of developing a new management team, focused on delivering safe, high-quality care in the community to adults and children across Birmingham.
It is important to us as a team that our management practice and delivery of care reflects the core values of our organisation and that we are caring, open, respectful, responsible, and inclusive and support the Division in being a ‘Great Place to Work’.
Main duties of the job
The post holder will, in support of the Group Clinical Manager and heads of services, be responsible for the clinical operational management and clinical improvement of services listed in Appendix 1 attached to this job description.
The post holder will oversee the clinical effectiveness of the service(s), managing the Service(s) response to Complaints, Patient Experience, and Staff Survey feedback. This information will be used by the post holder, in parallel with Incident, Safety, Safeguarding, ECI, clinical harms, outcomes from clinical forum, and in liaison with clinical colleagues to ensure the service delivers high quality and effective care.
The post holder will work in liaison with the Service Manager in rota management (including safe staffing), the delivery of activity against agreed activity plans, managing overall caseload and waiting time performance for service(s) listed in Appendix 1.
The post holder will support Cost Improvement Schemes for their respective areas and ensure service delivery is maintained within the set budget for respective Service(s), providing clinical expertise as determined by the leadership team. When delivering these, where required, the post holder will support the development of business cases and continued transformation/improvement of service(s). The post holder will lead on the recruitment and retention of the clinical workforce across the respective services.
Working for our organisation
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services in people's homes, health centres, clinics, and inpatient facilities. We deliver a wide range of services for children, young people, and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre, and one of Europe’s leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to ‘Be Part of Our Team’ and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Detailed job description and main responsibilities
In collaboration with the Professional Lead, promote development of audit activity to enable benchmarking of services and clinical governance processes.
Ensure robust communication systems exist for the dissemination of information to Teams.
Work in conjunction with patient experience to, where able, resolve concerns and complaints both locally & formally. This may require support from the wider MDT.
Maintain and improve clinical performance standards, in conjunction with the wider clinical team by monitoring compliance through relevant clinical audits such as monthly Essential Care Indicator and Safety Thermometer audit etc.
In conjunction with the Professional Lead, ensure that clinical audits are undertaken as per divisional clinical audit plan and support services in overseeing improvements required where identified.
Work with the Professional Lead in developing a clinical Strategy for the service(s) listed in Appendix 1.
Ensure service users are involved in the evaluation and development of service(s) listed in Appendix 1.
Ensure, in partnership with the DDNT & Professional Leads, that adequate practice support is available for all relevant staff groups.
Support the Service Manager in the delivery of activity and performance of services, which will include clinical oversight of demand & capacity planning.
Lead on the recruitment and retention of staff within service(s) listed in Appendix 1.
Proactively identify and manage risks within the service portfolio.
Ensure integration of governance and quality improvement processes at service level ensuring service is properly represented at Divisional Governance Committees and agreed actions are implemented.
Lead on the training and development of identified staff, whilst overseeing the training programme for the service portfolio.
In collaboration with heads of service, be responsible and accountable for the clinical operational delivery and performance within the Group and services listed in Appendix 1.
Person specification
Qualifications / Training
* Qualifications / training
* Membership/Registration of relevant professional body
* Evidence of / continuous professional development
Experience
* Significant clinical experience in relevant professional area
* Significant relevant experience working at senior management level
* Significant relevant experience of and exposure to performance setting and monitoring
* Significant experience of managing budgets within financial constraints/targets
* Significant experience of line managing staff/teams
* Experience in preparing reports to be presented to senior level stakeholders and committees
* Significant experience of utilising PC tools/programmes to manipulate, analyse and present information to be distributed to senior level colleagues
* Experience in identifying education and training needs of staff, supporting them in their professional development
* Ability to prioritise and meet tight deadlines
* Proven leadership skills; strong, inclusive leadership style
Disability Confident Employer and Guaranteed Interview Scheme
BCHC offers a guaranteed interview to any candidate who is Disabled, Neurodiverse, has a hidden or long-term health condition as recognised under the Equality Act 2010, providing they meet the essential criteria of the job role, as set out in the person specification. We encourage applicants to submit their applications and to request any reasonable adjustments where required.
Equality, Diversity and Inclusion
Birmingham is a fantastic place to live and we serve a wide range of people and communities. BCHC advocates diversity and strives to mirror the community we serve as much as possible.
We are committed to and actively promote equality of opportunity for all staff and applications from individuals from all areas of the community who meet the specific criteria are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage/civil partnerships.
Promoting Workforce Equality
In response to data held by BCHC which demonstrates that individuals from particular protected characteristics are under-represented, BCHC is striving to redress these imbalances. In order to do this, the Trust is committed to the employment and career development of individuals with these protected characteristics. As part of this commitment and given this under-representation, the Trust guarantees an interview to any applicants from under-represented groups for positions at Band 8a and above whose application meets the essential criteria for the post as detailed on the Person Specification.
The Trust is currently under-represented in terms of people who identify as Black, Minority Ethnic (BME) and welcomes applicants from these communities. Selection will be on the basis of merit. In order to ensure the diversity of our workforce and understand the differing needs of our communities, the Trust is committed to the principles of Positive Action.
Flexible Working
Birmingham Community Healthcare NHS Foundation Trust (BCHC) supports a variety of flexible working practices and, where possible (given our range of services and community settings) dependent upon the requirements associated with the role, will actively consider requests made and support these where practically possible. This may include hybrid patterns of working to enable colleagues to request the flexibility of a mixture of home/base working.
In accordance with the NHS People Promise, the Trust is committed to facilitating a healthy work/life balance that is essential to health and wellbeing and to making BCHC a ‘Great Place to Work’. We will be happy to discuss and consider all requests relating to working patterns and hours at your interview so please do ask!
Benefits of working for us:
* Full NHS terms and conditions including extensive holidays, Agenda for Change pay with enhancements
* Attractive relocation payment if you relocate to the local area.
* Discounts for local and national retailers
* Dedicated well-being services for all employees
* Flexible working where possible
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Birmingham Community Healthcare NHS Trust
3, Priestley Wharf
Holt Street
Birmingham Science Park
B7 4BN
Office hours: Monday to Friday: 8.30 am - 5.00 pm
Our patients and their carers and families are the reason we're here, so we want to hear your views about the Trust and our services.
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