Job Summary
Full-time Ward Clerk role available within our Specialty and Integrated Medicine team.
We are looking for an enthusiastic and motivated individual who can thrive in a fast-paced environment, where no two days are the same. The right candidate will be able to provide excellent administrative support to our wards at St. James's University Hospital.
The position offers various shifts across a 7-day period, working opposite to the schedules of other department ward clerks, typically between the hours of 07:00 am and 20:00 pm. There may also be opportunities for cross-covering other wards as and when needed.
The successful candidate will undergo a 3-week supernumerary period during which they will shadow other ward clerks in our team. This time is designed to familiarize you with the systems, understand how different wards operate, and determine the best routine for your role once you are assigned to your own ward.
Main duties of the job
A brief overview of the core duties associated with the ward administration role.
Key Responsibilities Include:
1. Updating the PAS and PPM systems regularly
2. Maintaining ward registers
3. Handling phone calls and messages from staff, departments, or relatives
4. Arranging transport for patients being discharged, transferred, or attending appointments
5. Booking follow-up appointments for discharged patients
6. Documenting admissions, discharges, and transfers
7. Ensuring an adequate stock of supplies and ordering necessary equipment
8. Reporting any faults that arise in the ward
9. Ensuring processes across the ward are complete within deadline timeframes
Additionally, the role involves supporting the nurse in charge with various administrative tasks to ensure the ward runs smoothly and efficiently. This includes facilitating the timely movement of patients in line with emergency care standards and being flexible to cover other wards as needed, fostering a positive team atmosphere.
About Us
Our team is a very large hardworking team that offers support across all our 16 wards within our CSU. We have 2 admission wards, 1 Infectious diseases ward, one diabetes and endocrine ward, a general medicine, as well as many older people's medicine base wards with changes happening all the time and new wards opening and expanding within the CSU constantly, making the team grow bigger and stronger.
All our ward clerks work full time, working opposite each other, rearranging their shifts to make sure the ward has a full week cover when one or the other is on annual leave. The atmosphere in the team is brilliant; everyone always works with a smile on their face.
Our team is always so welcoming to new starters and always on hand if anybody ever needs any support.
Job Description
Job responsibilities include undertaking administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. This will involve considerable liaison with other departments and wards on behalf of the ward staff.
The jobholder will contribute to the maintenance of an environment for effective care.
Qualifications
Literate and numerate.
Experience
Previous Clerical Experience (desirable).
IT skills.
Training
Willing to undergo training as required.
Disposition / Attitude
Able to work as part of a multidisciplinary team. Committed to working with people.
Practical Skills
Good interpersonal skills. Effectively communicate with patients and team members.
Health and Safety/Risk Management
All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users.
Infection Control
The jobholder must always comply with the Leeds Teaching Hospitals NHS Trust Infection Control policies, in particular by practicing Universal Infection Control Precautions.
Equality and Diversity
The jobholder must comply with all policies and procedures designed to ensure equality of employment and that services are delivered in ways that meet the individual needs of patients and their families.
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