Job summary
PART TIME - JOB SHARE
An exciting opportunity has arisen for a part time Band 3 Receptionist/Administrator to support the Corporate Services team at NELFT's corporate headquarters.
We are looking for a reliable individual who has a friendly, approachable and professional manner and who can communicate effectively with staff, patients and visitors. The ideal candidate will have a positive and pro-active work ethic, have excellent time keeping and communication skills, will be able to provide good customer service, an exceptional front of house service and administrative support to the Corporate Affairs Team.
Main duties of the job
The main responsibilities of the role include:
1. Delivering an administrative service that promotes good customer care and supports the achievement of the Trust vision and mission.
2. Providing an effective and efficient front of house service for the corporate headquarters.
3. Maintaining professional and positive working relationships with all persons with whom contact is made.
4. Maintaining confidentiality and ensuring that all information or data is held in accordance with information governance and data protection policies and practices.
5. Communicating effectively with a range of people, either in person or on the telephone, promptly and in a professional and courteous manner whilst recognising and reducing barriers to communication.
6. Working without supervision and ensure urgent situations are addressed swiftly.
7. To become an onsite Fire Warden and First Aider
About us
Probationary Period
This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement
This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,551 to a maximum of £5,735).
COVID-19 Vaccination
We continue to encourage all staff to ensure that they have been double vaccinated and received their booster. We recognise that taking the vaccine provides the best defence against COVID 19 for our patients, our staff and their families.
We reserve the right to close this vacancy early should sufficient applications be received.
Job description
Job responsibilities
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
Person Specification
Qualifications
Essential
8. NVQ level 2 or equivalent standard of literacy and numeracy
9. NVQ level 3 in relevant subject or equivalent level of proven experience
Experience
Essential
10. Working in a busy office environment
11. Significant administrative experience
12. Creating and maintaining office systems
13. Handling sensitive and confidential information
Desirable
14. Experience of working autonomously
Knowledge & Skills
Essential
15. NHS Priorities and Issues
16. Good working knowledge of Outlook, Word, Excel, Power point, Access
17. Maintain confidentiality/data protection
18. Clear communication skills including excellent writing, data entry and presentation skills
19. Able to construct and delivering clear information/instructions to others
Others
Essential
20. To be aware and demonstrate the Trust Values
21. Commitment to continuing professional development