Our client are seeking an Account Managerto join a fast-expanding distribution company based in Ramsbottom. This business has achieved 40% growth over the past year and an average annual growth of 20% over the last five years. Now, the company aims to expand its vibrant team alongside its customer base.
In this role, you will play a pivotal role in being many customers first experience with Street Solutions by the phone or emails. Dealing with customer inquiries to help deliver the most suitable products for their project requirements.
Key Responsibilities
1. Manage and Expand a Portfolio of Accounts: Utilise the CRM daily to oversee and grow a designated portfolio of customer accounts.
2. Build and Strengthen Customer Relationships: Develop strong, lasting connections with both new and existing clients.
3. Drive Sales Growth with New and Existing Customers: Actively increase sales by identifying and meeting the needs of both current and prospective customers.
4. Upsell and Cross-Sell Products: Recommend additional products and services from the range to enhance the customers overall experience and value.
5. Understand and Assess Customer Needs: Engage deeply with customers to identify their specific requirements and oQer tailored solutions.
6. Conduct Outbound Business Development Initiatives: Ex...