We're now recruiting for a world-renowned international business that provide life-changing and saving products and services; a huge name within their sector and with a head office based here in Hemel Hempstead in their luxury and recently renovated offices.
We are looking for a Customer Service Administrator to join the company on a 12-month fixed-term basis. As part of this role, you will be responsible for managing customer inquiries, orders, emails and phone calls as well as much more.
Ideally we are looking for someone with previous office-based experience, someone with an analytical mindset who has strong excel skills would be highly desired too!
Hybrid working is fully embraced with this company, you'd be working full time hours, Monday to Friday, with weekly office presence required. The offices are based in the Maylands area of Hemel Hempstead (Free parking on site), so before applying please do ensure this is commutable for you.
Please note this role is a 12-month fixed-term contract so please consider this when applying. The salary for this role is paying between £25K - £30K. There are plenty of benefits that really make this company stand out too, so be sure to ask us more on that!
What to expect day-to-day:
1. Handle incoming calls and provide professional support to clients.
2. Respond promptly to customer inquiries, including order details, delivery status, and return requests.
3. Process specialised ...