Job summary An exciting opportunity has arisen for a Head of Care to join our Nursing and Care Team. This role will require the successful candidate to lead the organisation in the implementation, and ongoing monitoring, of the National Minimum Standards for Childrens Homes and the Care Quality Commission standards, with the Registered Manager for the organisation reporting to you. Staff benefits include London weighting, shuttle bus, and more Read more below Main duties of the job You will be responsible for the professional leadership and management of nursing and care staff across The Childrens Trust. Your role involves working collaboratively to ensure high standards of equitable, safe, and evidence-based service provision, while continuously developing services in line with The Childrens Trust strategic plan. You will also ensure that children and families are involved in the evaluation and development of changes to service provision. You will provide highly visible leadership of the nursing and care workforce and foster a culture which values continuing professional development that empowers nurses and carers to achieve excellence. With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation. Interview Date: To be confirmed. About us About Us The Childrens Trust is the UKs leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service. Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom. Staff Benefits The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment. We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service. Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment. Date posted 12 January 2025 Pay scheme Other Salary Depending on experience £67,950 - £78,028 per annum, inclusive of London weighting Contract Permanent Working pattern Full-time Reference number B0474-25-0006 Job locations The Childrens Trust Tadworth Court Tadworth Surrey KT20 5RU Job description Job responsibilities Act as a key delegate for the Director of Nursing and Quality, deputising as and when required Responsible for ensuring CQC and Ofsted Care standards are met, including National Minimum Standards for Childrens Homes and CQC standards for the service, with the registered manager for the organisation reporting into you. Provide positive, proactive, and visible leadership to nursing and care teams e.g. through regular one-to-one and team meetings. Support the registered manager to carry out an annual audit of CQC and Ofsted Care standards, producing and implementing necessary action plan(s) to address any gaps. Working closely with parents, assist in the transition process of young adults from The Childrens Trust School Houses (School Houses) to suitable alternative placements. Ensure suitable representation at annual reviews for children and young people in the School Houses. Promote a structured approach to nursing and care that ensures equitable, safe, and evidence- based practice, while also encouraging creative problem-solving. Ensure regular clinical supervision is provided for each team member and documented effectively. Work collaboratively across The Childrens Trust to achieve positive clinical, educational, and social outcomes for all children and young people, and their families. Ensure children and families are involved in the evaluation and development of changes to service provision. Ensure there is a clear procedure for nurse documentation and record keeping, with regular audit to ensure compliance. Encourage personal development and provide appropriate opportunities by following up on identified training needs. Ensure effective processes are in place to monitor team members compliance with NMC professional development requirements and revalidation. Ensure staff are aware of and adhere to the NMC standards for Medicines Management. Lead on all relevant policy development and implementation. Develop and monitor systems which improve clinical effectiveness and quality. Communicate organisational messages to staff and provide feedback from team to senior managers. Support the Director of Nursing and Quality and other clinical colleagues, to promote the development of evidence-based practice. Participate in the senior site manager rota. Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time. Resource and Performance Management Line manages the Business Support Manager, Registered Manager, Respiratory Lead Nurse and Senior Clinical Lead. Regularly review and determine skill mix and staff budget, to provide a quality and cost-effective service, which safely meets the needs of the children, young people, and their families. Be responsible and accountable for the budgets for the residential Houses. Adopt a management style in accordance with The Childrens Trusts Promises. Proactive and timely management (or delegation of management) of performance and sickness absence issues. Work with the People Team to ensure an effective recruitment strategy is in place to attract and retain high quality nursing and care staff. Set and oversee non-staffing budgets, including capital expenditure for the residential houses. Maintain effective systems to ensure that all equipment is well maintained and fit for purpose. Build effective team performance. Set SMART objectives with each direct report, to be reviewed on a quarterly basis. Motivate teams and staff to achieve their individual and team objectives. Openly encourage and recognise the contribution of others, ensuring a collaborative approach. Provide constructive individual and team feedback on a regular basis. Direct work with children and families Ensure the child and their families views on their experience are actively sought and acted upon. Meet with parents as part of the complaints process and the Duty of Candour Policy. Lead on complaints and ensure that principles of good practice are adhered to. Ensure relevant meetings are chaired and attended appropriately. Provide advice and support for clinical practice issues. Governance and risk management Undertake and/or supervise clinical audits in own areas and participate in multidisciplinary audits. Encourage appropriate reporting on IRAR (incident reporting system) and subsequent investigation and implementation of actions. Lead or contribute to disciplinary issues, as and when required. Manage compliance with infection, prevention, and control requirements. Maximise the use of Information Technology to support clinical decision-making and record- keeping. Monitor documentation to ensure the required standards are met. Ensure applicable risk assessments are carried out, documented properly and risks mitigated and reduced appropriately. Strategic Development Demonstrate a continuous commitment to developing services, in line with The Childrens Trusts Strategy and achievement of objectives in the organisational dashboard. Deliver relevant elements of the organisational Business Plan. Proactively network with external professionals to promote the organisation. Lead on the implementation (within the various clinical teams) of relevant, organisational initiatives e.g. staff survey and action planning. Provide consultative support on The Childrens Trusts information and marketing materials. Professionalism Takes action and raises concerns. Adhere to the policies and procedures of The Childrens Trust. Maintain professional boundaries and professionalism at all times. Committed to demonstrating the organisations values and behaviours at all times. Health and Safey Adheres to all Health and Safety guidelines, principles, and regulations to perform your role and comply with The Childrens Trust policies and procedures. Provide evidence of all vaccinations (or medical exemption) required for the post. Adhere to manual handling procedures and complete mandatory manual handling training. Promotes the health and safety of others. Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed. Responsible for identifying and mitigating risk within the work environment. Wellbeing and Emotional Resilience Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems. Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary. Treats challenges and problems as a learning experience. Remains organised and focused when under pressure. Responds appropriately and effectively to all constructive feedback. Motivates self and other. Whilst undertaking the duties of the substantively employed role, this post is required to participate in a senior rota cover on site and respond to clinical escalations only in addition to their role. Job description Job responsibilities Act as a key delegate for the Director of Nursing and Quality, deputising as and when required Responsible for ensuring CQC and Ofsted Care standards are met, including National Minimum Standards for Childrens Homes and CQC standards for the service, with the registered manager for the organisation reporting into you. Provide positive, proactive, and visible leadership to nursing and care teams e.g. through regular one-to-one and team meetings. Support the registered manager to carry out an annual audit of CQC and Ofsted Care standards, producing and implementing necessary action plan(s) to address any gaps. Working closely with parents, assist in the transition process of young adults from The Childrens Trust School Houses (School Houses) to suitable alternative placements. Ensure suitable representation at annual reviews for children and young people in the School Houses. Promote a structured approach to nursing and care that ensures equitable, safe, and evidence- based practice, while also encouraging creative problem-solving. Ensure regular clinical supervision is provided for each team member and documented effectively. Work collaboratively across The Childrens Trust to achieve positive clinical, educational, and social outcomes for all children and young people, and their families. Ensure children and families are involved in the evaluation and development of changes to service provision. Ensure there is a clear procedure for nurse documentation and record keeping, with regular audit to ensure compliance. Encourage personal development and provide appropriate opportunities by following up on identified training needs. Ensure effective processes are in place to monitor team members compliance with NMC professional development requirements and revalidation. Ensure staff are aware of and adhere to the NMC standards for Medicines Management. Lead on all relevant policy development and implementation. Develop and monitor systems which improve clinical effectiveness and quality. Communicate organisational messages to staff and provide feedback from team to senior managers. Support the Director of Nursing and Quality and other clinical colleagues, to promote the development of evidence-based practice. Participate in the senior site manager rota. Undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time. Resource and Performance Management Line manages the Business Support Manager, Registered Manager, Respiratory Lead Nurse and Senior Clinical Lead. Regularly review and determine skill mix and staff budget, to provide a quality and cost-effective service, which safely meets the needs of the children, young people, and their families. Be responsible and accountable for the budgets for the residential Houses. Adopt a management style in accordance with The Childrens Trusts Promises. Proactive and timely management (or delegation of management) of performance and sickness absence issues. Work with the People Team to ensure an effective recruitment strategy is in place to attract and retain high quality nursing and care staff. Set and oversee non-staffing budgets, including capital expenditure for the residential houses. Maintain effective systems to ensure that all equipment is well maintained and fit for purpose. Build effective team performance. Set SMART objectives with each direct report, to be reviewed on a quarterly basis. Motivate teams and staff to achieve their individual and team objectives. Openly encourage and recognise the contribution of others, ensuring a collaborative approach. Provide constructive individual and team feedback on a regular basis. Direct work with children and families Ensure the child and their families views on their experience are actively sought and acted upon. Meet with parents as part of the complaints process and the Duty of Candour Policy. Lead on complaints and ensure that principles of good practice are adhered to. Ensure relevant meetings are chaired and attended appropriately. Provide advice and support for clinical practice issues. Governance and risk management Undertake and/or supervise clinical audits in own areas and participate in multidisciplinary audits. Encourage appropriate reporting on IRAR (incident reporting system) and subsequent investigation and implementation of actions. Lead or contribute to disciplinary issues, as and when required. Manage compliance with infection, prevention, and control requirements. Maximise the use of Information Technology to support clinical decision-making and record- keeping. Monitor documentation to ensure the required standards are met. Ensure applicable risk assessments are carried out, documented properly and risks mitigated and reduced appropriately. Strategic Development Demonstrate a continuous commitment to developing services, in line with The Childrens Trusts Strategy and achievement of objectives in the organisational dashboard. Deliver relevant elements of the organisational Business Plan. Proactively network with external professionals to promote the organisation. Lead on the implementation (within the various clinical teams) of relevant, organisational initiatives e.g. staff survey and action planning. Provide consultative support on The Childrens Trusts information and marketing materials. Professionalism Takes action and raises concerns. Adhere to the policies and procedures of The Childrens Trust. Maintain professional boundaries and professionalism at all times. Committed to demonstrating the organisations values and behaviours at all times. Health and Safey Adheres to all Health and Safety guidelines, principles, and regulations to perform your role and comply with The Childrens Trust policies and procedures. Provide evidence of all vaccinations (or medical exemption) required for the post. Adhere to manual handling procedures and complete mandatory manual handling training. Promotes the health and safety of others. Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed. Responsible for identifying and mitigating risk within the work environment. Wellbeing and Emotional Resilience Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems. Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary. Treats challenges and problems as a learning experience. Remains organised and focused when under pressure. Responds appropriately and effectively to all constructive feedback. Motivates self and other. Whilst undertaking the duties of the substantively employed role, this post is required to participate in a senior rota cover on site and respond to clinical escalations only in addition to their role. Person Specification Skills, Abilities & Knowledge Essential Dynamic, passionate, open, collaborative, and supportive leadership style. Able to build teams and delegate. Able to problem solve and make informed decisions, and take charge of events. Excellent interpersonal skills. Strong influencing skills in depth knowledge of all relevant regulatory legislation, with experience of implementing and working to them. Demonstrable track record of achievement in quality and patient safety. Experience of leading a service and of transformational change. Experience managing projects. Experience of effective partnership working, with both internal and external stakeholders. Experience of managing budgets. Qualifications Essential Registered Nurse. Leadership / management qualification. Desirable Masters degree in relevant subject. Personal Qualities Essential Commitment to the vision and values of The Childrens Trust. Flexible and can do attitude to competing commitments in workload. Highly motivated and reliable. Ability to cope working in a demanding environment. Commitment to maintaining personal wellbeing and the wellbeing of colleagues. Experience Essential Evidence of recent management and leadership experience at equivalent to Band 8a or above, for a minimum of two years. Evidence of continuous professional and personal development. Experience of working with children and families with complex health needs. Person Specification Skills, Abilities & Knowledge Essential Dynamic, passionate, open, collaborative, and supportive leadership style. Able to build teams and delegate. Able to problem solve and make informed decisions, and take charge of events. Excellent interpersonal skills. Strong influencing skills in depth knowledge of all relevant regulatory legislation, with experience of implementing and working to them. Demonstrable track record of achievement in quality and patient safety. Experience of leading a service and of transformational change. Experience managing projects. Experience of effective partnership working, with both internal and external stakeholders. Experience of managing budgets. Qualifications Essential Registered Nurse. Leadership / management qualification. Desirable Masters degree in relevant subject. Personal Qualities Essential Commitment to the vision and values of The Childrens Trust. Flexible and can do attitude to competing commitments in workload. Highly motivated and reliable. Ability to cope working in a demanding environment. Commitment to maintaining personal wellbeing and the wellbeing of colleagues. Experience Essential Evidence of recent management and leadership experience at equivalent to Band 8a or above, for a minimum of two years. Evidence of continuous professional and personal development. Experience of working with children and families with complex health needs. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name The Children's Trust Address The Childrens Trust Tadworth Court Tadworth Surrey KT20 5RU Employer's website https://www.thechildrenstrust.org.uk/jobs (Opens in a new tab)