Job Description
The Standard Group, a premier print management and marketing logistics company, seeks professional Project Managers to fill positions in our Print and Technology Center located in Lititz, PA. TSG offers digital and offset printing, mailing, fulfillment, warehousing, distribution, and kitting services.
We are growing our customer service team. The ideal candidate will demonstrate experience in customer service with multi-sheet-fed and digital print, finishing, mailing, and fulfillment services. We are looking for professionals with strong communication and analytical skills, who are highly efficient, detail-oriented, and able to prioritize to meet deadlines. Experience in print estimating is a plus. Background checks may be required.
Administrative
* Gathers necessary information and plans jobs for production including requisitioning of outside services.
* Accurately and completely enters required job information into EPMS, Job Ticket, and merges the quotation against the job for cost tracking.
* Manage and maintain the job list.
* Advises Production Managers and/or Supervisors of incoming work, as information becomes available to allow pre-scheduling.
* Understands processes and provides the production team with clear instructions.
Customer Focus
* Responds to Customer/Sales and Production requests and needs in a timely manner to avoid schedule delays.
* Keep clients/sales informed of changes in production schedules.
* Act as inside sales support for sales reps and as an "advocate" for customers.
* Provide "outreach" contacts with customers to foster relationships and assist sales reps with their account plans.
Skills and Knowledge
* Associate’s Degree or two to four years of related experience and/or training in the printing industry; or equivalent combination of education and experience.
* Demonstrated ability to handle multiple projects and details simultaneously. Requires self-direction, tact, diplomacy, and a clear, courteous, and professional manner when dealing with internal and external customers.
* Strong working knowledge of Windows OS, MS Office.
* Demonstrated ability to communicate complex ideas or findings verbally, in written, and in report formats.
* Ability to manage shifting priorities on multiple projects while maintaining quality work.
* Demonstrated ability to calculate and compute numbers; analyze and solve problems on a daily basis.
Company Description: The Standard Group is an employee-owned company (ESOP) that offers premier print management and marketing logistics services located in Reading and Lancaster County, PA. We simplify the art of communication for our customers by understanding their business and delivering the right message to the marketplace.
We partner with our customers to streamline and automate processes, facilitate ordering, improve quality, manage inventory, and reduce obsolescence. By leveraging innovative technologies, we execute multi-channel communication strategies to reach an audience, drive engagement, increase revenue, reduce costs, and raise compliance.
Our award-winning work with digital and print communication, personalized messaging, online ordering, 1:1 marketing technologies, and marketing automation serves a unique and varied client base ranging from small non-profit organizations to large Fortune 500 companies.
We specialize in:
1. Commercial Print & Packaging
2. Medical Printing
3. Marketing Management and Automation
4. Personalized Communication & Variable Data
5. Promotional Products
6. Warehousing & Fulfillment
7. Direct Mail
In addition to offering both exceptional print services and newer cross-media technologies, we embrace modern lean manufacturing practices and are committed to environmental sustainability as evidenced by our Forest Stewardship Council (FSC) certification. Our organization is a certified G7 Master Printer by IDEAlliance, indicating our commitment to fidelity, brand control, and the highest quality delivery.
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