RESPONSIBILITIES
The LAD-T Telephony Engineer will be experienced in the delivery of Voice/Telephony services and will be responsible for the following:
* Installation, configuration, maintenance, administration, and support of Voice Services in the LAD-T solution
* Provide network engineering support to the wider program.
* Production and review of all levels of design artefacts.
* Supporting wider NSoIT(D) system testing activities.
* Working with Service Management to resolve issues.
EXPERIENCE
In order to deliver this service, it is essential that individuals have significant experience in the following:
* Installation, configuration, maintenance, administration, and support of NATO VoIP telephony systems and the delivery and codes of connection for both.
* Installation, configuration, maintenance, administration, and support of FMN Voice & Video.
* Integration of voice user services at Enterprise Level.
* Working in an Agile delivery model and in a fast-moving, developing environment with operational priorities.
* Experience with voice implementation that conforms to both JSP and NATO STANAG standards.
* Experience with QoS implementation that conforms to both JSP and NATO STANAG standards.
* Experience working with NATO to deliver NATO NS voice and video (if required) services.
* Obtained CISCO CCNP Networking qualification within the last five years and be highly skilled and conversant with:
o CISCO Switches
o CISCO Routers
o VLANS
o QoS
o OSPF
o BGP
o VOIP
o MCU (Multi Point Conference Unit)
o Session Border Controllers
o CISCO CUBE
* Have excellent communication skills with diverse and adverse audiences.
* Have excellent critical thinking and analytical skills.
* Hold a current SC clearance and be prepared to undergo DV clearance.
* Competent in MS Office Suite.
DESIRABLES
In order to deliver this service, it is desirable that individuals have:
* Experience of:
o Working within the public sector, preferably Defence, and ideally with Defence Digital (formerly ISS).
o Poly Clarity Real Presence.
o SKYPE.
o Cisco Call Manager.
o Unified Communications.
o IP Crypto.
o The Atlassian Toolset – JIRA, Confluence and BitBucket for delivering Agile based projects.
o Delivering in Agile and Waterfall project management environments.
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