About Marketplace Marketplace is a brand-new online venture for Tesco, designed to give our customers the opportunity to use our website to shop for a wide range of third-party products in addition to the groceries they already know and love. Our initial focus will be on pet food, health and beauty products and alcohol, and as with other online marketplaces, sellers will fulfil orders directly. Join us on this exciting new journey, and you’ll be a key member of a hardworking, collaborative team that’s delivering on our promise to serve our customers, communities and the planet a little better every day. Life on the team As a creative pioneer, you’ll be a true innovator in your field. The key to the Marketplace team’s success will be its ability to work with many other teams in the wider Tesco family, including Finance, Digital Product and Online Operations. No two days will be the same as you become an expert in your area of the Marketplace model. We’re building Tesco’s future, and it’s a future shaped by you. Support the sellers who’ll be using the Tesco Marketplace platform Keep a close eye on the quality of products on Marketplace Use your understanding of online marketplaces to help sellers maintain and grow their businesses Manage KPIs across a number of metrics and create a regular reporting process to monitor the relevant metrics Act as a SME for seller performance and compliance Ensure that all our sellers adhere to the guidelines we set for Tesco Marketplace Work closely with our Customer Engagement Centre, Product/Tech and other partner teams to solve any issues or problems that arise Superb data manipulation skills – this means you should be proficient with MS Excel The ability to quickly grasp and utilise multiple product systems Significant project management skills Experience of working in an online retail environment Excellent interpersonal and communication skills as you’ll be working alongside stakeholders, suppliers and colleagues with varying technical experience LI-AO1 LI-Hybrid