Job summary The Registered Nurse Manager is part of a senior management team, operationally and clinically responsible and accountable for the clinical delivery within older adults nursing homes. The post holder will be responsible for overseeing the clinical care of the nursing homes to secure and assure the highest standards of clinical care are provided to residents. They will be responsible for the operational management of the service alongside the management teams within each care home. The post holder will facilitate positive working relationships with the PLACE care homes inspection team and with the Local Authority care homes team to ensure broader engagement in the care homes/social care agenda within Sheffield. The post holder in conjunction with the management team will lead on the planning and delivery of service targets and objectives in line with the Trust's annual business planning round, and actively monitor delivery throughout the year, coordinating resources across teams or service areas as necessary. The post holder will act as the CQC registered manager for Woodland View care home initially. Main duties of the job Provide effective leadership and management Be a visible and credible role model Develop team performance and individual personal development Manage the home/department environment Deliver a safe and effective service within allocated resources ensuring the resources are used to maximum effect Effectively manage budgets To ensure safe and effective practice/Professional, ethical and legal Act as a change agent, developing clinically effective practice through the effective utilisation and integration of evidence Maintain a safe and clean environment for staff, patients/clients and visitors by ensuring compliance with legislation, policies and protocols including health and safety, healthcare associated infection, risk management and critical incident reporting About us At SHSC, we prioritise the well-being and safety of both our service users and employees. It is our policy and a condition of employment that all employees must join the DBS Update Service. This service carries an annual fee, which employees are responsible for paying up front. However, employees may claim this cost back through the Trust's Employee Expenses Reimbursement Policy. For those requiring a Basic DBS check, it is necessary to register for a DBS Online Account. Date posted 03 January 2025 Pay scheme Agenda for change Band Band 8a Salary £53,755 to £60,504 a year pro rata Contract Permanent Working pattern Full-time, Job share, Flexible working Reference number 457-24-6799402 Job locations Woodland View Care Home / Birch Avenue Care Home 1 Lightwood Lane / 67 Birch Avenue Sheffield S8 8BG Job description Job responsibilities To provide inspirational, visible and accessible leadership across their service areas and within the Trust. To ensure systems and mechanisms are in place to understand the experience of residents in the care homes and collate and engage with feedback from carers and significant others. To work with Clinical Managers ensuring that patients are treated with respect by supporting the protection of their privacy and dignity and making sure they are addressed in the way they choose. To lead and support their service(s), empowering them to perform at their best, through the provision of excellent facilitative support and leadership development Act as an effective role model for the application of Trust principles and values by promoting a culture of excellence delivered through continuous service improvement and by actively displaying the behaviours associated with the Trusts values. Develop outline and lead projects in collaboration with key stakeholders such as clinical and practitioner staff, service users and carers, external agencies, commissioning bodies and partner organisations to achieve service improvement and development. Ensure clinical and operational engagement, facilitating and supporting clinical team leaders and front-line staff to understand their performance and develop improvement plans where necessary. To establish and maintain effective communication enabling staff to participate in decision making, promoting a culture in which staff feel informed, valued and have a positive sense of ownership. Ensure the equality and diversity agenda is delivered and monitored including the production of equality impact assessments. Maintain effective briefing and updates to the line manager and other members of the area team with respect to service issues, risks and concerns.To link with managers and clinicians/nursing staff and external parties as required. To nurture a culture which promotes and develops leadership at all levels and one which embraces a facilitative style of management. Principal duties Service Leadership To work with registered owners of the care homes and understand the relationship between ownership, registered manager and service level agreements for SHSC staff and services. Directly line manage senior frontline staff including Team or Operational Leads (depending on service area) and hold accountability for the delivery of the service(s). Provide support and advice to Team Leads and other operational and senior clinical/nursing staff as necessary, supporting the resolution of complex issues and/or escalating as necessary. This will include managing and influencing people at all grades and levels of seniority. To provide clinical supervision to senior nurses within the care homes, ensuring that standards of nursing care adhere to evidence based practice and align with SHSC policies and standards for care homes. As the registered manager for CQC, the postholder will ensure all communication with the CQC is aligned with SHSC CQC support functions, seeking advice where appropriate to respond to enquiries. The postholder will ensure any requests for information and re-assessment are complied with in a timely manner. Ensure that their service and teams are routinely monitoring service pressures and reporting in line with the Trust escalation policy. As part of a senior management team, to hold financial/budgetary responsibilities and ensure financial balance is achieved. To work with senior colleagues to ensure the identification and implementation of cost improvement plans and that recovery plans are in place as required and financial risks are escalated and acted upon in a timely fashion. To understand and engage with financial and performance information and is able to clearly articulate key performance issues within their service across quality, operational and financial domains. Develop close links with other community providers including primary care, and the voluntary sector, acting as an ambassador for their service(s) and the Trust, and ensuring that issues or concerns are effectively addressed. Ensure that the service is actively engaged in the Trusts annual business planning cycle, understands the service activity plans and influences on this, ensuring that any significant issues are addressed or escalated as appropriate. Be accountable for the appropriate management and deployment of resources within the area including direct budgetary responsibility and acting as the authorised signatory for all area budgets. To be responsible for coordinating recruitment and retention activities across their service(s). In some clinical areas this will require working with the unit manager to facilitate this. Collate, as required, qualitative and quantitative information and lead the appropriate analysis to develop and draft coherent quality reports, service evaluations as necessary. This will include presentation of complex information at different levels of the organisation and to external bodies as required.Clinical Governance To co-lead/delegate the regular and systematic evaluation of care standards via formal audits and evaluations. Ensure the findings from such audits and evaluations are shared with the clinical team, work with the broader quality and leadership team to develop action plans to address any findings and monitor for improvement and embedding across the services. To form positive working relationships with the Trust infection prevention control team and safeguarding functions. To ensure that regular audits of documentation/care planning and risk assessment are undertaken to ensure the standards for good record keeping are maintained, including the ability for carers to feedback into patient care as appropriate. Work with colleagues in SHSC to ensure that all registered staff understand the legal frameworks within which care is delivered in the care homes, monitoring for alignment with those legal frameworks on a monthly basis. Ensure audits for cleanliness and provision of food and beverages is adhered to. Reducing restrictive practices leading on the implementation and development of promoting safe and therapeutic services within the care homes. Ensure complaints and incidents are investigated within quality standards and that any recommendations for improvements are implemented. In some clinical areas this will also require working with the team/business managers and corporate affairs to ensure investigations are undertaken. To support other services in the Trust by conducting HR and other investigations into individuals and services as requested by senior managers and directors within the Trust. Create a positive, learning environment that promotes evidence-based reflective practice and that is based on lessons-learned approaches.Workforce Planning & Development Be positively committed to developing and maintaining excellent employee relations, seeking to work within a Just Culture to ensure appropriate People processes and policies are followed Understand the diversity of the workforce and the range of needs/opportunities that the workforce will present. Demonstrate anti racist leadership and allyship for all colleagues with protected characteristics. Workforce plan so that an effective skill mix of employees exists within the team, to meet the needs of our service users. Work with managers and leads to deliver an effective system for the undertaking and completion of annual staff PDRs and Appraisals. Support and contribute to the training and development of the staff team including ensuring Trust wide mandatory objectives are met Work with managers and leads to ensure that the supervision matrix remains up to date and that staff with supervisory responsibilities are supported to complete sessions in a timely manner. Be able to apply key HR policies, including disciplinary, performance management and capability, managing sickness absence and whistleblowing. Service development. Committed to utilising Quality Improvement approaches to support service development, enabling staff within the care homes to undertake appropriate training and supervision for QI. To work collectively and collaboratively to ensure the effective implementation of the Trusts Operating Models, ensuring the integrity and effectiveness of patient pathways across services and locality area boundaries. To understand the principles and undertake effective capacity and demand planning to enable effect use of resources. To work with services, commissioners and partner agencies to develop new pathways in order to meet client need. Take the lead on delivering projects and changes within the service(s) and wider area and locality, working in collaboration and reporting back with the senior management team and commissioning agencies as appropriate. To work with directorate leads and commissioning agencies to review service provision and pathway development to ensure services are fit for purpose. Job description Job responsibilities To provide inspirational, visible and accessible leadership across their service areas and within the Trust. To ensure systems and mechanisms are in place to understand the experience of residents in the care homes and collate and engage with feedback from carers and significant others. To work with Clinical Managers ensuring that patients are treated with respect by supporting the protection of their privacy and dignity and making sure they are addressed in the way they choose. To lead and support their service(s), empowering them to perform at their best, through the provision of excellent facilitative support and leadership development Act as an effective role model for the application of Trust principles and values by promoting a culture of excellence delivered through continuous service improvement and by actively displaying the behaviours associated with the Trusts values. Develop outline and lead projects in collaboration with key stakeholders such as clinical and practitioner staff, service users and carers, external agencies, commissioning bodies and partner organisations to achieve service improvement and development. Ensure clinical and operational engagement, facilitating and supporting clinical team leaders and front-line staff to understand their performance and develop improvement plans where necessary. To establish and maintain effective communication enabling staff to participate in decision making, promoting a culture in which staff feel informed, valued and have a positive sense of ownership. Ensure the equality and diversity agenda is delivered and monitored including the production of equality impact assessments. Maintain effective briefing and updates to the line manager and other members of the area team with respect to service issues, risks and concerns.To link with managers and clinicians/nursing staff and external parties as required. To nurture a culture which promotes and develops leadership at all levels and one which embraces a facilitative style of management. Principal duties Service Leadership To work with registered owners of the care homes and understand the relationship between ownership, registered manager and service level agreements for SHSC staff and services. Directly line manage senior frontline staff including Team or Operational Leads (depending on service area) and hold accountability for the delivery of the service(s). Provide support and advice to Team Leads and other operational and senior clinical/nursing staff as necessary, supporting the resolution of complex issues and/or escalating as necessary. This will include managing and influencing people at all grades and levels of seniority. To provide clinical supervision to senior nurses within the care homes, ensuring that standards of nursing care adhere to evidence based practice and align with SHSC policies and standards for care homes. As the registered manager for CQC, the postholder will ensure all communication with the CQC is aligned with SHSC CQC support functions, seeking advice where appropriate to respond to enquiries. The postholder will ensure any requests for information and re-assessment are complied with in a timely manner. Ensure that their service and teams are routinely monitoring service pressures and reporting in line with the Trust escalation policy. As part of a senior management team, to hold financial/budgetary responsibilities and ensure financial balance is achieved. To work with senior colleagues to ensure the identification and implementation of cost improvement plans and that recovery plans are in place as required and financial risks are escalated and acted upon in a timely fashion. To understand and engage with financial and performance information and is able to clearly articulate key performance issues within their service across quality, operational and financial domains. Develop close links with other community providers including primary care, and the voluntary sector, acting as an ambassador for their service(s) and the Trust, and ensuring that issues or concerns are effectively addressed. Ensure that the service is actively engaged in the Trusts annual business planning cycle, understands the service activity plans and influences on this, ensuring that any significant issues are addressed or escalated as appropriate. Be accountable for the appropriate management and deployment of resources within the area including direct budgetary responsibility and acting as the authorised signatory for all area budgets. To be responsible for coordinating recruitment and retention activities across their service(s). In some clinical areas this will require working with the unit manager to facilitate this. Collate, as required, qualitative and quantitative information and lead the appropriate analysis to develop and draft coherent quality reports, service evaluations as necessary. This will include presentation of complex information at different levels of the organisation and to external bodies as required.Clinical Governance To co-lead/delegate the regular and systematic evaluation of care standards via formal audits and evaluations. Ensure the findings from such audits and evaluations are shared with the clinical team, work with the broader quality and leadership team to develop action plans to address any findings and monitor for improvement and embedding across the services. To form positive working relationships with the Trust infection prevention control team and safeguarding functions. To ensure that regular audits of documentation/care planning and risk assessment are undertaken to ensure the standards for good record keeping are maintained, including the ability for carers to feedback into patient care as appropriate. Work with colleagues in SHSC to ensure that all registered staff understand the legal frameworks within which care is delivered in the care homes, monitoring for alignment with those legal frameworks on a monthly basis. Ensure audits for cleanliness and provision of food and beverages is adhered to. Reducing restrictive practices leading on the implementation and development of promoting safe and therapeutic services within the care homes. Ensure complaints and incidents are investigated within quality standards and that any recommendations for improvements are implemented. In some clinical areas this will also require working with the team/business managers and corporate affairs to ensure investigations are undertaken. To support other services in the Trust by conducting HR and other investigations into individuals and services as requested by senior managers and directors within the Trust. Create a positive, learning environment that promotes evidence-based reflective practice and that is based on lessons-learned approaches.Workforce Planning & Development Be positively committed to developing and maintaining excellent employee relations, seeking to work within a Just Culture to ensure appropriate People processes and policies are followed Understand the diversity of the workforce and the range of needs/opportunities that the workforce will present. Demonstrate anti racist leadership and allyship for all colleagues with protected characteristics. Workforce plan so that an effective skill mix of employees exists within the team, to meet the needs of our service users. Work with managers and leads to deliver an effective system for the undertaking and completion of annual staff PDRs and Appraisals. Support and contribute to the training and development of the staff team including ensuring Trust wide mandatory objectives are met Work with managers and leads to ensure that the supervision matrix remains up to date and that staff with supervisory responsibilities are supported to complete sessions in a timely manner. Be able to apply key HR policies, including disciplinary, performance management and capability, managing sickness absence and whistleblowing. Service development. Committed to utilising Quality Improvement approaches to support service development, enabling staff within the care homes to undertake appropriate training and supervision for QI. To work collectively and collaboratively to ensure the effective implementation of the Trusts Operating Models, ensuring the integrity and effectiveness of patient pathways across services and locality area boundaries. To understand the principles and undertake effective capacity and demand planning to enable effect use of resources. To work with services, commissioners and partner agencies to develop new pathways in order to meet client need. Take the lead on delivering projects and changes within the service(s) and wider area and locality, working in collaboration and reporting back with the senior management team and commissioning agencies as appropriate. To work with directorate leads and commissioning agencies to review service provision and pathway development to ensure services are fit for purpose. Person Specification Qualifications Essential Registered Nurse (Mental Health Nurse or Nurse) Desirable Masters level qualification in relevant field Knowledge Essential Ability to deal with complaints and manage conflict effectively. Ability to manage and deal with crisis. Able to demonstrate a strong commitment to equal opportunities and equal access with a practical approach to ensure that policies are applicable to practice. Extensive post-registration professional development in area applying for. Knowledge of the current policy context and the implications for practice in nursing homes, relevant legislation and policies associated with Mental Health Care including MHA, Mental Capacity Act and Human Rights Act, current policy issues and their implications for mental health nursing and clinical environments. Understanding of risk issues including Clinical and Health and Safety Able to communicate complex and sensitive issues to a range of audiences. Able to negotiate and influence in order to achieve objectives without direct line management. Able to advise on clinical nursing issues demonstrating an understanding of professional guidance, nursing policy and relevant status. Able to demonstrate a genuine commitment to ensuring that services meet the needs of service users and their carers and are delivered with sensitivity. Ability to negotiate and reach compromises in a manner, which inspires confidence and respect from others at all, levels both within and outside the organisation. Desirable Able to work on several projects simultaneously using project management skills. Evidence of consultancy skills. Able to identify key issues from complex documents and plan for operationalising the same. Experience Essential Experience at a senior management level, including managing change and introducing new ways of working for mental health nurses Experience of multi-professional collaboration at a senior level. Partnership working with other statutory and voluntary agencies. Experience of setting, monitoring and evaluating standards of care Current experience of relevant clinical practice - especially if working across different specialties Quality improvement methodology, assessing and teaching. Person Specification Qualifications Essential Registered Nurse (Mental Health Nurse or Nurse) Desirable Masters level qualification in relevant field Knowledge Essential Ability to deal with complaints and manage conflict effectively. Ability to manage and deal with crisis. Able to demonstrate a strong commitment to equal opportunities and equal access with a practical approach to ensure that policies are applicable to practice. Extensive post-registration professional development in area applying for. Knowledge of the current policy context and the implications for practice in nursing homes, relevant legislation and policies associated with Mental Health Care including MHA, Mental Capacity Act and Human Rights Act, current policy issues and their implications for mental health nursing and clinical environments. Understanding of risk issues including Clinical and Health and Safety Able to communicate complex and sensitive issues to a range of audiences. Able to negotiate and influence in order to achieve objectives without direct line management. Able to advise on clinical nursing issues demonstrating an understanding of professional guidance, nursing policy and relevant status. Able to demonstrate a genuine commitment to ensuring that services meet the needs of service users and their carers and are delivered with sensitivity. Ability to negotiate and reach compromises in a manner, which inspires confidence and respect from others at all, levels both within and outside the organisation. Desirable Able to work on several projects simultaneously using project management skills. Evidence of consultancy skills. Able to identify key issues from complex documents and plan for operationalising the same. Experience Essential Experience at a senior management level, including managing change and introducing new ways of working for mental health nurses Experience of multi-professional collaboration at a senior level. Partnership working with other statutory and voluntary agencies. Experience of setting, monitoring and evaluating standards of care Current experience of relevant clinical practice - especially if working across different specialties Quality improvement methodology, assessing and teaching. Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Sheffield Health and Social Care NHS Foundation Trust Address Woodland View Care Home / Birch Avenue Care Home 1 Lightwood Lane / 67 Birch Avenue Sheffield S8 8BG Employer's website https://www.shsc.nhs.uk/working-us (Opens in a new tab)