Do you want to learn how the most complex transportation network is managed on a daily basis?
Our entire business is focused on delighting our customers. We strive to stay agile from the second an order is placed online and throughout the seamless coordination of that order behind the scenes. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together and aren’t content with just with the status quo. We’re aiming to become the most customer-centric company on Earth.
As a Logistics Scheduler you will have the opportunity to create world-class customer experiences leveraging your innovation, team player and problem solving skills.
This position involves working in a rotating three-shift system, which may include Saturdays, night shifts and on-call duty
Key job responsibilities
Execute daily same day or next day forecasts.
Plan delivery routes or monitor the volume flow, affecting tens of thousands of packages at EU level.
You will be accountable for planning accuracy, cost and customer experience. In addition, you will be instrumental in developing best practices and standard work for the network.
Ensure targets and service deadlines are met, according to regulatory requirements.
Communicate with various departments, facilitating the flow of information between different stakeholders and resolving any potential issues that impact business continuity.
Conduct research into process improvement initiatives and taking real-time decisions by taking a step back at strategic intervals to take in the bigger picture.
Maintain and report up to date and accurate statistics, management reports and analysis.
A day in the life
This position is office-based, with the flexibility to work remotely up to two days per week in line with Amazon’s current flexible work guidance. Amazon encourages open communication about unique needs for flexible arrangements.
As a Logistics Scheduler you will work across the EU in a cross-functional environment with the Supply Chain, Distribution Centers, and Ground Transportation teams, in order to support our day-to-day operations to ensure the timely delivery of Heavy/Bulky shipments to our customers.
About the team
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.
BASIC QUALIFICATIONS
- Relevant experience in an analytical tasks or projects, working with data
- Advanced proficiency in verbal and written English (C1 in the Common European Framework of Reference, CEFR)
- Relevant experience working with the MS Office suite (Word, Excel, Outlook)
PREFERRED QUALIFICATIONS
- Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
- Relevant experience in communicating with senior stakeholders and leadership
- Previous experience within transportation or logistics
- Working experience on programming and coding languages (SQL or Python).