Join to apply for the Inspection Clerk role at Campions Group.
This range is provided by Campions Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Role: Inspections Clerk
Hours: 9-6, Mon-Fri (40 hours) can be flexible
Location: Field based - within the Chestertons London network
Salary: £30,000 per annum + Commission
As an Inspection Clerk, you will play a vital role in safeguarding our clients' assets and acting in their best interests. Working closely with the Property Management team, you'll be responsible for carrying out thorough property inspections across our portfolio, ensuring that our high standards are consistently met.
Purpose
* Embrace the Chestertons brand and Core Values
* Protect our Clients' assets and work in their best interests
* Support the Property Management team by completing property inspections on the portfolio
Tasks and Duties
* Prioritise most overdue inspections when booking appointments
* Prioritise HMO visits when booking appointments
* Book visits by area to ensure maximum efficiency of time each day
* Inspect properties using ACT visit software and tablet, looking for maintenance issues, tenancy breaches, checking safety requirements and licensing requirements as applicable
* Understanding how to add value when sending an inspection report
* Understanding KPI’s required for role
* Understand importance of leaving notes on RPS and attaching emails/documents to letters folder consistently
* Understand the importance of setting maintenance tasks consistently for the property managers
* Attend different branches and network with lettings employees in these offices
* Attend monthly 1:1 catch ups with line manager
* Where required, cover emails for other inspection clerks who are absent
* Adhere to department standards
You will be travelling throughout our network using public transport. Travel costs between visits are met by the company.
Skills And Behaviors
* Remain calm under pressure – understand where to seek support / how to escalate complaints
* Good organisational and time management skills
* Proactive and able to work independently
* Self-awareness of knowledge gaps
* Provide excellent customer service in every interaction with internal colleagues and external clients
* Show high engagement and willingness to learn
About The Company
Campions: Campions is one of the fastest growing sales and lettings agency groups in the UK. It currently includes the Chestertons, Chase Buchanan, Retirement Homesearch and Campions Lettings & Management brands which collectively sell, rent and manage thousands of properties across the country every year.
Perks That Make a Difference
Benefits: Employee assistance programme, competitive holiday allowance + public holidays, charity matching and payroll giving, contribution towards eye care tests, annual flu vaccination vouchers, birthday leave, health cash plan plus a range of other additional benefits that are linked to specific job grades.
We are an equal opportunities employer, we welcome applications from everyone who is excited by the opportunity to join us. At Campions, we are committed to creating a diverse and inclusive workplace. We will thoroughly consider all applications without attention to ethnicity, religion, sexual orientation, gender, identity, family or parental status, national origin, veteran status, neurodiversity status, or disability status.
Seniority level
Not Applicable
Employment type
Full-time
Job function
Other
#J-18808-Ljbffr