Interview will be held on 2nd Dec 2024
Are you an experienced administrator wanting to work in afriendly andsupportiveadminteam?
Are you looking fora rewarding rolewhere thework you do helpsmake adifference to young people in crisis?
OurReading basedCAMHSRapidResponseteam are looking foran Administrator.In this role,youwillbesupporting ourcliniciansbyanswering phone calls,draftingandproof-readingletters, attending and minuting meetings,andmanaging shared inboxesand diaries.
Strong communicationskills are essential as you will be liaising withother NHS services and thepublicvia phone and emailon adailybasis. You will need to have good attention to detail, be well organisedand havedemonstrableexperienceinusingtheMicrosoft Office Suite including Word and Excelto a high standard.
Your team,CAMHS Rapid Response,responds to young people referred in crisis. Clinicians offer assessment, and short-termcommunitysupport to young people and their parents/carers.You’llworkalongside 4 other administratorssupportingthis busy,diverseand multidisciplinary team.You’llfind thatstaffhave genuine job satisfaction andthatlearningand developmentis encouraged and nurtured.
Thisfull-timepermanentrole is hybrid, so afteryourinduction there is the opportunity to work 1-2 days from home.Working hourswill be between09:00 – 17:00Monday to Friday. There may be opportunity to work08.00–16.00.
• Working as part of an administrative team, you will support our clinicians in sending out correspondence and booking appointments. You will answer emails and telephone calls, following up actions whererequired.
• You will need to be experienced in taking minutes at meetings, diary management and confident in using the full Microsoft Office suite including Outlook, Word, and Excel.
• You will alsobe requiredto work on your own initiative anddemonstratea willingness to help others as a key member of the team.
• The ability to build effective relationships, with a flexible approach to work is essential.
• You will be expected to be able to prioritise work and meet deadlinesin order tofulfil the requirements of the post.
• Carry out day-to-day organisation of systems to ensure the smooth running of the administration team
Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share in a sense of belonging and are supported to flourish.
Our values at Berkshire Healthcare are:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions
Your wellbeing is important to us. Some of the benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites
The “must haves” for this role:
• Previousexperienced of working in anadministrative rolewith good attention to detail.
• Intermediateto advanced computer skills including Microsoft Outlook,Wordand Excel.
• Experience answering phone calls in an office and/or customer care environment.
• Ability to work effectively in a team anddemonstratingaccountability for own work
For further information about the role, please see attached job description and person specification.
We strongly encourage you to review how you meet thecriteria in theperson specificationand write about thispoint-by-pointin your supporting statementfor the best chance of being shortlisted.For further application tips – see thehelp with your applicationdocument attachedonce you click apply.
Ifyou’resomeone who shares our passion for excellence and care,you belong at Berkshire Healthcare!
We welcome a conversation about flexibility and any other questions you may have. Pleasedon’thesitate to contact:Abbie Caston our BusinessSupportManageronabbie.caston@berkshire.nhs.ukwho’llbe delighted to help.
Please note, if we receive a high number of applications, we may close this role earlier than the advertised closing date, so pleasesubmityour application as soon as possible.
This advert closes on Sunday 24 Nov 2024
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .