Job summary Walton Medical Centre has an exciting opportunity for an enthusiastic and pro-active receptionist/administrator to join our team, on a part time basis for 15 to 25 hours per week, the hours and days to be discussed at interview. Main duties of the job Booking appointments. Greeting patients. Answering queries from patients and outside agencies and/or signposting to appropriate members of staff. Updating patient records. Processing correspondence and liaising with patients using various different types of communication methods. About us The Colte Partnership is very much At The Heart of Primary Care, being the largest GP Partnership in North East Essex; comprised of 8 local GP practices across Colchester and Tendring. We care for approx. 80,000 patients. We pride ourselves on working to be at the forefront of Primary Care in our region and have many exciting ventures on the horizon. Each of our branches has its own character, and family friendly ethos, which is why our patients love coming to us, and tell us so in our regular patient surveys. Being a large partnership means we can offer so much more than a local branch can by itself with specialist clinics, social prescribing and innovative support such as regular dementia cafes, armed forces support and even child first aid classes for parents. We strive to look after our employees as well, with generous annual leave, flexible and family friendly working, and support during difficult times such as free counselling. Date posted 08 February 2025 Pay scheme Other Salary Depending on experience Contract Permanent Working pattern Part-time Reference number 8807 Job locations Colte House Threshelfords Business Park Inworth Road, Feering Essex CO5 9SE Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Job description Job responsibilities If you would like to find out more information about this role, please do not hesitate to get in contact with us. Person Specification Experience Essential Experience of working and providing excellent customer service. Strong IT skills and be ability to use computer based systems. Excellent communication skills both written and oral. Desirable Experience of SystmOne would be desirable, however full training will be given. Previous reception experience would be an advantage, ideally in a healthcare setting. Qualifications Essential Good standard of education Person Specification Experience Essential Experience of working and providing excellent customer service. Strong IT skills and be ability to use computer based systems. Excellent communication skills both written and oral. Desirable Experience of SystmOne would be desirable, however full training will be given. Previous reception experience would be an advantage, ideally in a healthcare setting. Qualifications Essential Good standard of education Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Primary Care Careers Address Colte House Threshelfords Business Park Inworth Road, Feering Essex CO5 9SE Employer's website https://www.eoeprimarycarecareers.nhs.uk/ (Opens in a new tab)