Centre Administrator
The MLA Center Administrator is a full-time, seasonal position (mid-June until mid-August) with MLA, which is the trade name for Go Languages Worldwide Ltd in the UK and Study World Corp. in the US. As the Center Administrator, you would work under the direct supervision of the Center Director. You will be responsible for all logistics including finances of an MLA center. This position will reside on campus and monitor the safety and well-being of international high school students attending our cultural immersion program.
Position Overview
* Responsible for all logistics and financing
* Reports to Centre Director
* Employment from end of June – beginning of August
* 6 working days per week
* 1 day off per week
Required Skills
* Positive outlook
* Enthusiasm
* Excellent organization skills
* Ability to work long hours in a high-pressure environment
* Proficient with Microsoft Office suite, especially Excel
Required Knowledge, Skills and Experience
The successful candidate must have a high school degree or equivalent. Furthermore, you are a successful candidate if you have good interpersonal skills and can thrive in the high-pressure environment of an exciting international summer school. You must represent MLA Move Language Ahead's values and model those values to your team, university staff, attraction vendors, and clients.
* Financial background in managing a budget, recording expenses, and maintaining accurate records
* Excellent communication (verbal and written)
* Attention to detail
* Self-motivation
* Ability to establish excellent relationships with our clients, specifically the Group Leaders
* Aptitude to effectively use Microsoft Word and Excel
* Ability to be pleasant, polite, and cooperative with fellow employees, vendors, and guests
Additional preferred qualifications:
* Associate’s or Bachelor’s Degree
* Prior work experience as a manager
* Prior experience overseeing a strict operating budget
* First Aid certification
Key Position Accountabilities
* Attend all required, paid training/induction meetings prior to the start of a session
* Review itineraries and become knowledgeable about all aspects of the program
* Complete any required training sessions/courses as directed
* Become familiar with the mlaEasy Center Management software
Management of the Center
* Assist in maintaining a clean, organized, and professional Center Office
* Attend all meetings with Group Leaders in support of the Center Director
* Attend regular meetings with Campus Partners which may include Conference Services, Dining Services, and Public Safety to record minutes
Welfare & Safeguarding
* Support the Center Director in establishing and effectively communicating to staff and guests site-specific emergency evacuation and preparedness plans
* Maintain 24-hour on-call emergency assistance for the Center
* Address any guest or staff concerns and properly document and report concerns
* Be aware of any specific safeguarding needs of minors (those under the age of 18)
* Constantly monitor student and staff safety and welfare, addressing any concerns promptly and effectively
Administrative Duties
* Maintain the Master Center Excel file with detailed housing, dining, and facilities usage
* Collect and catalog all receipts for purchases made by the staff
* Manage the Center petty cash and participate in weekly audits by the Center Director
* Manage the distribution and reconciliation of staff meal cards
* Assist the Activity Manager with the booking and confirming of extra excursions
* Oversee the maintenance requests by group leaders and students and ensure they are communicated and completed by the campus partners
* Administer the collection and distribution of the student passports and security deposits
* Assist Welfare Manager in reporting of campus damages and collecting security deposits when necessary
* Attend regular staff meetings to maintain good communication and positive morale
* Participate in the end-of-program staff evaluations and program report
* Provide daily maintenance on the Center Notice Board to ensure accuracy and clear communication
Liaising
* Develop a good business relationship with the college/university to ensure the contract is being applied properly
* Assist the Center Director to ensure grievance and disciplinary procedures are adhered to
* Provide support for all direct reports and subordinates when necessary
* Maintain regular communication with the COO and/or the Head Office
* Use company-provided communication channels for all business correspondences including company email and phone
* Develop and maintain open lines of communication with Group Leaders
* Support MLA Center Administrators at other centers when required
Compensation
The Centre Admin is compensated as a weekly salary commensurate with the successful candidate’s education and experience. Starting salary is from GBP 550 per week (+ Holiday Pay 12.07%). The Centre Admin will also receive complimentary room and full board as part of their compensation package.
UK EQUALITY ACT 2010
MLA Move Language Ahead is an equal opportunity employer dedicated to excellence through diversity and does not discriminate on the basis of age, gender, marital status, being pregnant or on maternity leave, race (including ethnic or national origin, nationality and colour), disability, sexual orientation or expression, religion, beliefs, or any other non-job related criteria.
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