Cadent Gas Ltd
Job Purpose This role is responsible for the engineering configuration, availability, reliability, maintenance, testing, and security of IT/OT devices and software in core non-production environments. It involves supporting incidents, changes, problems, and requests to ensure timely delivery of configuration and environment changes. The role also includes developing and maintaining documentation and standard operating procedures, collaborating with technical teams on environment requirements and schedules, and managing IT/OT configuration files and factory acceptance tests. Additionally, the position supports patching plans and downtime communication, builds relationships with product and platform managers, and helps develop policies and procedures for maintaining and upgrading environments.
Key Responsibilities
Manage engineering configurations on IT/OT equipment (firmware, software) within test labs, ensuring robust design, testing, and security controls. Address security issues and develop hardening configurations and processes.
Ensure compliance with security standards for IT/OT system configurations, providing assurance that vendors follow Cadent and best practice security standards. Manage toolsets supporting engineering configuration, firmware, software, and data management.
Track and maintain configurations including firmware and software versions, and code alignment. Provide input into maintenance plans for regular refresh of IT/OT equipment and maintain the Asset Register to ensure lifecycle value and manage obsolescence.
Support meetings and collaboration to understand demand, priorities, business impact, and conflict resolution, aiding in delivery and BAU incident resolution. Skills and Experience
Degree in computing or equivalent education, training (with vendor certification), and experience, ideally in a regulated environment (e.g., utilities, finance).
Experience in supporting engineering systems, configuration, and associated tools, with a technical background in IT support/delivery.
Extensive experience with ISaGRAF and Crimson for developing integrated automation solutions, and developing function blocks for OT.
Strong understanding of IT infrastructure and engineering processes on operational gas sites.
Proficient in stakeholder management, analytical thinking, problem-solving, decision-making, and familiar with Prince2, Agile, Jira, and Scrum methodologies