Main Job Purpose: To ensure that the food and service offered by the Lodge is to the highest standard and delivered within budget and where applicable events are properly costed & well managed. You will be expected to create a positive, supportive, and can-do culture amongst all the staff, and create an atmosphere. You will be an integral part of Kippie’s Management team Key Duties / Objectives: Ensure the quality of cleanliness, hygiene and safety within the Lodge meets member’s expectations, record any issues and ensure corrective action is promptly taken (communicate issues to Club Director/QHSE Manager) Responsible for the profit and loss of the Lodge Operation; schedule shifts and oversee the daily operations or delegate to F&B Supervisor. As such will require access to all relevant costs from finance. Develop, manage and report on actuals vs. annual budget for the Lodge operations; ensure that the best deals for all produce are obtained. Manage staff to deliver consistent high-quality service, identify any gaps and close in a timely manner. Develop, cost and manage events (both member and corporate) in conjunction with the Marketing & Events Manager and Head Chef, and that a range of event F&B packages are available by end January & communicated to events Management and admin for sales. Maintain, recruit and train (compulsory & development) staff in conjunction with the HR Manager, Head Chef to deliver quality service in the Lodge Operations, obtain the relevant F&B operating licenses and associated personal training. Complete annual appraisals for all front of house staff and Head Chef in conjunction with HR. Ensure compliance with all relevant F&B licensing requirements; obtain training for required compliance. Update and develop menu in conjunction with the Head Chef which will deliver the required margin on F&B; this should be varied through the year & cater for all tastes. Provide Duty Manager support for Kippie Operations as required Laise with the Head Chef and update and design menus Essential: Exceptional organisational and leadership skills Knowledge of food production Ability to remain calm under pressure Business management skills Knowledge of computers and industry technology Ability to work well with others with excellent interpersonal and communications skills Ability to work flexible hours, including nights and weekends Basic understanding of food preparation Qualification: 2 years' Experience of leading people in a food service environment. Level 3 Diploma in Hospitality Supervision & Leadership - not essential. Personal License Holder Intermediate Food Safety Certificate Computer Literate Customer Service Training Proven financial management and budget controls