Title: Liability Desktop Adjuster
Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks.
Location: Remote (UK based only)
Salary: Competitive, depending on experience
Term: Permanent - Full Time
The Role:
We are looking for experienced Liability Desktop Adjusters to join our team, managing Third Party Property Damage claims on a cradle to grave basis. Our Desktop Adjusters are responsible for investigating and handling a variety of public and products liability claims for prestigious clients, and while much of the role is remote, there may be opportunities for site visits when necessary. You will have access to support from in-house surveyors and field adjusters when required.
Your duties will include assessing liability, handling claims through to settlement, and providing excellent customer service to internal and external stakeholders. As part of one of the largest teams of liability experts in the world, you will be integral to supporting and resolving property, general, auto, product, and professional liability claims.
You will have the following skills:
Experience in handling Employers Liability, Public Liability, and Property Damage claims
Knowledge of JCT contracts, Party Wall Act, and Motor Trade claims (advantageous)
Strong team collaboration and communication skills
A good understanding of insurance law, policy wording interpretation, and civil liability
Strong investigative skills and attention to detail
Ability to work effectively with corporate clients, small businesses, insurers, and brokers
Excellent influencing skills and the ability to gain agreement to proposals and plans
Good listening skills, empathy, and the ability to respond effectively to others
A proactive approach to providing prompt, efficient, and personalized service
Benefits:
Flexible work options: Enjoy a mix of remote and hybrid to support your work-life balance
Generous Holiday: 25 days of annual leave, plus bank holidays with an option of purchasing more holidays throughout the year
Customisable Flexi-Benefits: Choose benefits that suit your lifestyle
Professional Growth: Access training with industry experts within the company as well as industry qualifications like Cert CII and BDMA with financial rewards upon completion
Referral Scheme: Earn financial reward when your referred colleagues complete their probation period successfully
Pension Scheme: Self-invested personal pension above the statutory minimum
Reward & Recognition: Earn vouchers for popular retailers in categories like retail, dining, and entertainment by sending and receiving points to colleagues within the business
Health & Wellbeing: Select from benefits like eyecare vouchers, cycle-to-work schemes, and digital consultations, where you can book appointments and get prescriptions via video calls- all designed to keep you healthy and supported
Green Car Scheme: Lease an electric vehicle with home charge point installation (if required) through our partner supplier
Life Assurance: Cover for you with the option of also adding your partner in the event of death while in service, regardless of medical history
Critical Illness Cover: Receive a lump sum if diagnosed with conditions like cancer, a heart attack or stroke
Group Income Protection: Cover up to 60% of your salary after six months of incapacity
Applicants who are successful at interview will be, as part of pre-employment screening, subject to: ID document verification, credit check, address verification, employment verification, employment gap verification, UK DBS, UK financial regulator search, anti-money laundering search, directorship search and global watch list check.
We are committed to Equal Opportunity and Diversity. We aim to ensure that no job applicant or employee receives less favourable treatment on the ground of race, colour, nationality, religion, ethnic or national origins, age, gender, marital status, sexual orientation or disability. Successful applicants may be subject to screening, DBS checks and standard onboarding candidate checks including referencing.
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