Job Title: Quality Manager (Ireland & UK)
Location: Onsite (with site visits and travel to the UK)
Job Type: Full-Time, Permanent
About Convergint:
At Convergint, we are a global leader in service-based systems integration, dedicated to delivering cutting-edge solutions that ensure our clients' safety, security, and efficiency. Specializing in services like CCTV surveillance, access control systems for doors, and fire prevention technologies, we pride ourselves on our commitment to excellence and innovation. Our mission is to create a culture of integrity, collaboration, and continuous improvement—and we’re looking for a passionate Quality Manager to join our Ireland and UK Compliance Team to help us achieve that vision.
The Opportunity:
We’re seeking an experienced and driven Quality Manager to play a pivotal role in upholding and enhancing our industry-leading standards across Ireland and the UK. This is an exciting opportunity to make a tangible impact, ensuring that our solutions—including CCTV installations, door access control systems, and fire prevention measures—meet the highest benchmarks of quality and compliance. This role is for you if you thrive in a dynamic environment and are passionate about driving excellence.
Key Responsibilities:
Reporting directly to the Head of Compliance, you will:
* Conduct internal audits and site visits across Ireland (70%) and the UK (30%) to ensure compliance with ISO 9001 standards and installation standards set by NSI and PSA, particularly for services like CCTV, access control, and fire prevention systems.
* Collaborate with our Compliance Team (including H&S, Environmental, and IT Managers) to maintain adherence to ISO 45001, ISO 14001, and ISO 27001 standards.
* Maintain and enhance our compliance framework, working closely with stakeholders to refine processes and procedures supporting our diverse services portfolio.
* Represent Convergint during external audits, liaising with third-party auditors from PSA, NSI, and EQA to showcase our commitment to quality.
* Drive continuous improvement of our Quality Management System (QMS), addressing non-conformance issues and implementing proactive solutions.
* Stay ahead of industry trends and regulations, particularly within the security and safety sectors, to ensure our services remain best-in-class.
What We’re Looking For:
* Proven experience in quality management with a strong understanding of ISO standards and industry regulations.
* Exceptional organizational skills with the ability to juggle multiple priorities and work independently under pressure.
* Impeccable attention to detail and a solutions-oriented mindset.
* Strong verbal, written, and interpersonal communication skills, with the ability to foster collaboration across teams.
* Proficiency in Microsoft Outlook, SharePoint, Excel, and Word.
* Willingness to travel to the UK at least four times a year for site audits and to represent Convergint with NSI auditors.
* A valid driver’s license is required.
Why Join Convergint?
At Convergint, we believe in investing in our people. As a Quality Manager, you’ll enjoy:
* A company vehicle to support your travel needs.
* 25 days of annual leave, plus a unique “fun and laughter day” to recharge and celebrate.
* A generous pension contribution to secure your future.
* Ample opportunities for professional development and career growth within a globally respected organization.
Ready to Make an Impact?
We'd love to hear from you if you’re ready to bring your expertise to a company that values quality, innovation, and teamwork. Join us in delivering world-class CCTV, access control, and fire prevention solutions that make a difference.